Kahler Hospitality Group ยท 8 hours ago
Assistant Front Office Manager
Rochester, MN
Full-time
Onsite
Mid Level
$50K/yr - $55K/yrKahler Hospitality Group is dedicated to providing exceptional guest experiences through its historic property, the Kahler Grand Hotel. They are seeking a dynamic and detail-oriented Assistant Front Office Manager to oversee daily front desk operations and lead a team of hospitality professionals, ensuring seamless guest services.
Hospitality
Responsibilities
Assist in managing front office operations, including check-in, check-out, reservations, and guest inquiries
Supervise and mentor front desk staff, ensuring team performance aligns with company standards
Address and resolve guest concerns promptly and professionally to maintain high satisfaction levels
Collaborate with other departments to ensure smooth operations and exceptional guest experiences
Monitor and maintain compliance with hotel policies, procedures, and brand standards
Prepare schedules and assist with payroll submissions for front office team members
Analyze guest feedback and implement improvements to enhance service quality
Qualification
Required
Prior experience in a supervisory role in hospitality or a related field
Strong leadership and interpersonal skills with the ability to motivate a team
Exceptional problem-solving abilities and a commitment to guest satisfaction
Proficiency in hotel management systems and Microsoft Office Suite
Availability to work flexible hours, including evenings, weekends, and holidays
Benefits
Health, Dental, Vision and other benefits available after 60 days
DailyPay
401k
Paid Training
Paid PTO
Referral program
Discounts at all Kinseth Hotel Corporation hotels and restaurants
Company
Kahler Hospitality Group
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Founded in 1921
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase