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Rochester Regional Health · 9 hours ago

Clinical Trials Project Manager

Rochester, NY

Full-time

Hybrid

Entry, Mid Level

$85K/yr - $110K/yr

1+ years exp

Rochester Regional Health is a healthcare organization seeking a Clinical Trials Project Manager to manage clinical trials and liaise with clients and internal teams. The role involves overseeing all aspects of clinical trials, ensuring compliance with specifications, and maintaining high levels of customer satisfaction.

Health CareHospitalMedicalPrimary and Urgent CareWellness

Responsibilities

Represents ACM as the client's primary point of contact, at all times maintaining a high level of customer service and satisfaction, displaying precision in delivery and flexibility in approach

After training period is complete, manage from 10 to 25 protocols, depending on scope and complexity (managing above $3,000,000 in contract value and maintaining more than 120 PM billable hours per month)

Review clinical protocols and assist with protocol set-up functions as required

Develops the Global Laboratory Specification Document, Investigator Manual, and protocol specific Global Work Practice Instructions

Participates and documents Quality Audits and inspections of Clinical Trials as prescribed by departmental policies and regulatory agencies

Evaluates and communicates monthly project metrics and analyses all activity related to the trial, including monthly budget review

Conducts investigator training sessions by telephone or at investigator meetings, which involves overnight travel, frequently on weekend days

Is able to travel to client events (training, bid defenses, Investigator Meetings) and ACM international locations, requiring overnight travel, as well as passport qualifications

Assumes full responsibility for study conduct on behalf of ACM, ensuring clients goals and timelines are met and performs troubleshooting and problem solving functions as the need arises

Responsible to take On-Call coverage duties as assigned

Assumes responsibility for regulatory required study documentation and complies with standard procedures for collecting, maintaining and then archiving the materials in accordance with regulations, ACM policies and client contractual clauses

Develops protocol specific procedures as needed

Performs duties with a general working knowledge of FDA, NYSDOH, GCP, ICH and other pertinent regulations, as pertains to central laboratory functions

Understands and follows company policies and procedures while always maintaining patient and client confidentiality, both inside and outside of the work place