Clay · 1 week ago
Partner Success
NYC Metro Area
Full-time
Hybrid
Mid, Senior Level
4+ years expClay is a company focused on helping organizations turn growth ideas into reality through creativity and AI. The Partner Success role is foundational to the Partnerships team, aimed at enabling partners to become effective, revenue-generating extensions of Clay through program design and support.
Computer Software
Responsibilities
Own partner activation and early ramp — from program entry to first successful deployments and revenue
Design and operate Clay's Partner Enablement engine, including an external LMS for education, certification, and progress tracking
Build and maintain the Partner Academy with role-based curricula for sellers, builders, and practice owners
Create modular, self-serve content and evolve programs as Clay's product and GTM motions change
Partner cross-functionally with GTM Enablement, Customer Success, GTM Ops, and Partnerships to align standards
Turn field insights into repeatable systems and playbooks
Qualification
Required
4–7+ years of experience in enablement, customer success, professional services, partner programs, or solutions delivery at a B2B SaaS company
Experience working with solutions partners, agencies, or SIs, ideally supporting partner ramp, delivery, or post-sales success
Strong instincts for delivery quality, customer experience, and expectation-setting
Comfort working across technical and non-technical audiences, from builders to practice leaders and executives
A systems-oriented mindset - you enjoy turning ad-hoc support into scalable programs
Calm, clear communication skills, especially in escalated or customer-sensitive situations
Strong cross-functional collaboration skills and high ownership in ambiguous environments
Preferred
Experience with LMS platforms, partner academies, delivery playbooks, accreditation programs, or CX frameworks
Familiarity with Clay or similar GTM / RevOps platforms
Benefits
All employees can work for free with world-class coaches who specialize in creativity, management, and more.
Company
Clay
✨ The creative tool for growth | Go to market with unique data - and the ability to act on it
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Kareem Amin
Co-Founder @ Clay
Nicolae Rusan
Co-Founder
Company data provided by crunchbase