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AMP Residential · 2 days ago

Concierge - River Front Towers

Riverfront Towers - Detroit, MI 48226

Full-time

Onsite

Entry Level

$20/hr - $22/hr

1+ years exp

AMP Residential is seeking to hire a Concierge to join their team at Riverfront Towers in downtown Detroit, MI. The role involves providing excellent customer service to residents and guests, assisting with leasing as needed, and ensuring that all visitors have a meaningful experience.

Property ManagementReal Estate

Responsibilities

Answer phone calls and emails

Help direct walk-in traffic

Help direct vendors, contractors, delivery personnel, etc. to the correct location or put them in contact with the proper employee

Ensure residents and guest needs are met: provide directions, suggestions for restaurants in the area, etc

Greet residents and guests in a friendly and courteous manner

Coordinate special events or special projects as assigned

Assist residents and guests with any issues or concerns

Arrange transportation for patrons as needed

Provide information on the geographical area. Suggest site-seeing locations and arrange tours

Accept packages being delivered for residents and contact residents to make them aware of the delivery

Assists in delivering notices, newsletters and flyers to apartments throughout the community

Provide exceptional customer service

Provide community and apartment information to prospective residents via phone, email, and in person during visits

Tour prospective residents through apartments

Assist in all aspects of leasing apartments as needed

All other duties as assigned

Qualification

Customer serviceConflict resolutionEntrata experienceMicrosoft Office SuiteOrganizational skillsSocial media familiarityWritten communicationVerbal communication