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Lockton · 16 hours ago

Benefits Coordinator - North Kansas City

North Kansas City, MO

Full-time

Onsite

New Grad, Entry Level

$21.63/hr - $24.03/hr

Lockton is seeking a Benefits Coordinator to support NKC Health in North Kansas City. The role involves acting as a liaison between the client's Human Resources department and employees, managing various benefit services, and ensuring effective communication regarding benefits-related inquiries.

Auto InsuranceInsuranceRisk Management

Responsibilities

Represents BCInsourcing as an ambassador to NKC Health by cultivating effective business relationships and maintaining rapport with all case partners and the client’s employees

Serves as a liaison between the client’s Human Resources department, employees, BCInsourcing, and benefit carriers

Develop a detailed understanding and in-depth working knowledge of all employer-sponsored benefit plans and make client recommendations

Provides a variety of benefit services; based on client needs, duties may include (but are not limited to) the administration and support of: qualifying life events, status changes, dependent verification, billing, leaves of absence, benefit enrollments, and applications and varied assistance programs

When applicable, supports and responds to benefits communication inbox and/or contact center while meeting quality assurance standards set by the client and BCInsourcing

Investigate and self-resolve benefit-related concerns, including enrollment, deduction, billing, and claim issues

Responds to employee and carrier inquiries in a timely and accurate manner

Accurately tracks employee services and client support in appropriate systems

Performs all other duties as requested by BCInsourcing

Qualification

Microsoft ExcelHRIS payroll systemClient Relationship ManagementClient service skillsBenefit insurance knowledgeLeave of absence administrationSelf-driven outcomesDeductive reasoningMulti-tasking