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Improveit Home Remodeling · 8 hours ago

Senior Service Technician

Columbus, OH

Full-time

Onsite

Senior Level

5+ years exp

Improveit Home Remodeling is a 36-year industry leader focused on delivering a 5-star experience to homeowners. The Senior Service Technician plays a crucial role in interacting with customers, obtaining measurements for new projects, and performing warranty services in the field.

Home ImprovementHome RenovationHome ServicesReal Estate

Responsibilities

Interacts directly with customers

Obtaining measurements for new projects/installations

Performing warranty services

Completing two to four appointments per day

Maintaining a preset schedule of job assignments

Qualification

Residential construction knowledgeWindowBathroom measurementsCustomer service skillsIPadMobile technologyConstruction experienceFlexible work adaptabilityValid Driver’s LicenseVerbal communication skillsOrganizational skillsSelf-starter

Required

General knowledge of residential construction and basic home improvement and maintenance

Ability to accurately take window and bathroom remodeling measurements and translate those into a variety of applications

Strong verbal communications skills (English literacy)

Ability to work flexible shifts and adapt to changing workloads

Familiarity with iPad usage, mobile smart phones, and business/technology applications

Excellent Customer Service skills, with a focus on quality and results

Ability to maintain a preset schedule of job assignments

Well-organized and on-time for each appointment, without exception

Self-starter, efficient, productive, works well with a team

Valid Driver's License

5+ years of construction experience in the residential remodeling industry with experience in window installations, bathroom remodeling, lite plumbing, electrical and items associated within a bathroom

Experience in measuring windows for replacement and/or measuring bathrooms for remodeling