The Judge Group ยท 8 hours ago
Nice CXOne Senior Developer (1115134)
United States
Full-time
Remote
Mid, Senior Level
$130K/yr - $140K/yr
3+ years expThe Judge Group is seeking an experienced NICE CXone Senior Developer to design, develop, and support enterprise-level contact center solutions. This role involves strong expertise in NICE CXone IVR and bot development, as well as experience in migrating from Cisco UCCE/UCCX platforms.
E-LearningInformation TechnologyProfessional Services
Responsibilities
Design, develop, configure, and customize NICE CXone applications, including IVR and bot solutions using Mpower Studio
Build and maintain integrations between NICE CXone and enterprise systems, such as CRM platforms, workforce management tools, and reporting solutions
Lead and support migrations from Cisco UCCE/UCCX to NICE CXone, including translation of call flows and routing logic
Develop and support CXone solutions using Studio, APIs, and scripting
Translate Cisco call routing scripts and IVR designs into equivalent NICE CXone implementations
Work with REST APIs, web services, JSON/XML for data integrations and system connectivity
Develop automation scripts for platform provisioning and configuration
Collaborate closely with infrastructure teams, QA, and Cisco/NICE vendor support
Prepare and maintain technical documentation, migration guides, and code repositories
Qualification
Required
Minimum 3+ years of experience in contact center technologies
Strong experience with NICE CXone IVR and bot development, specifically using Mpower Studio
Hands-on development experience with NICE CXone Studio, APIs, and scripting
Solid understanding of Cisco UCCE/UCCX call flows and routing logic
Proficiency in at least one programming language: JavaScript, Python, or .NET
Experience working with RESTful APIs, web services, and data formats such as JSON and XML
Strong problem-solving skills and ability to work independently in a remote setting
Preferred
Prior experience leading or supporting contact center platform migrations
Familiarity with enterprise CRM and WFM integrations
Experience working in large, complex contact center environments
Excellent communication and documentation skills
Company
The Judge Group
Results through the Power of Experience.
1001-5000 employees
H1B Sponsorship
The Judge Group has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2021 (3)
Funding
Current Stage
Public CompanyTotal Funding
unknown1997-02-14IPO
Leadership Team
Charlton Monsanto
Executive Vice President of Integrated Services and Innovation
Recent News
Seattle TechFlash
2025-09-12
2025-08-05
The Judge Group
2025-05-07
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