Sales & Service Representative (Universal Banker) jobs in United States
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First Citizens Bank · 6 days ago

Sales & Service Representative (Universal Banker)

First Citizens Bank is looking for a Sales and Service Representative who will make a difference in the community. The role involves processing transactions, providing customer service, and facilitating customer education about bank services while supporting the branch's sales efforts.

BankingInsuranceLendingPaymentsWealth Management
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H1B Sponsor Likelynote

Responsibilities

Engaging customers in conversation to understand their banking needs and preferences
Processing transactions accurately and efficiently
Providing assistance with account servicing needs
Facilitating customer awareness and education of bank services, including digital banking capabilities
Introducing customers to other branch team members or bank partners who are able to provide solutions for their financial needs

Qualification

Customer Service SkillsSales SkillsCash-handling ExperienceInterpersonal CommunicationAdaptabilityTeamworkFlexibility

Required

High School Diploma or GED
6 months customer service experience

Preferred

1+ years of recent cash-handling experience
Strong interpersonal and professional communication skills
Prior experience as a Universal Banker or Bank Teller
Previous sales experience; open to participate in marketing activities

Benefits

Variable incentives
Bonuses
Benefits
Other awards

Company

First Citizens Bank

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First Citizens Bank provides banking services, essential business and professional services, wealth management capabilities, and more.

H1B Sponsorship

First Citizens Bank has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (126)
2024 (115)
2023 (249)
2022 (53)
2021 (12)
2020 (9)

Funding

Current Stage
Public Company
Total Funding
$33M
2021-05-07Post Ipo Debt· $10M
2018-08-29Post Ipo Debt· $23M
1986-10-31IPO

Leadership Team

C
Craig Nix
Chief Financial Officer
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Samantha Bureau - Johnson
SVP & Director, Customer Contact Center
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Company data provided by crunchbase