Support Executive jobs in United States
info-icon
This job has closed.
company-logo

Akkodis Group Nordics · 2 days ago

Support Executive

positionNashville, TN
timeFull-time
remoteOnsite
seniorityMid Level
money$37/hr - $49/hr
date4+ years exp

Akkodis Group Nordics is seeking a Support Executive for a contract in Nashville, TN. The role involves managing desktop infrastructure, troubleshooting technical issues, and providing guidance to colleagues to ensure optimal performance of systems and networks.

Embedded SystemsSoftware

Responsibilities

Build and install PCs, telephone systems, wireless networks, and peripheral devices in accordance with department standards
Perform routine maintenance and troubleshooting for installed PCs, networks, and telephone systems to ensure optimal performance
Identify, log, and resolve technical issues related to software applications or network systems promptly
Migrate servers and systems from older platforms (e.g., Windows XP) to newer versions such as Windows 7 or higher
Maintain accurate client databases and document technical issues clearly for internal teams and clients
Provide guidance and support to colleagues regarding incidents and ensure work is completed within agreed service levels

Qualification

Desktop infrastructure managementTroubleshooting skillsSystem migrationBuilding PCsITIL processesDevOps toolsCommunication skillsTeam collaboration

Required

Bachelor's degree in computer science, Information Technology, or a related field
4–6 years of experience in desktop infrastructure services and IT support
Strong hands-on experience in building and maintaining PCs, networks, and peripheral devices, including troubleshooting and incident resolution
Expertise in system migration (e.g., Windows XP to Windows 7 or higher), software packaging, and familiarity with ITIL processes and DevOps tools

Benefits

Medical
Dental
Vision
Life insurance
Short-term disability
Additional voluntary benefits
EAP program
Commuter benefits
401K plan
Paid Sick Leave
Holiday pay

Company

Akkodis Group Nordics

twittertwittertwitter
company-logo
Akkodis Group Nordics, operates as a specialized tech cluster, combining expertise in Digital Engineering and Edge Technology.
dateFounded in 1994
location
Høvik, Akershus, NOR
people-size1001-5000 employees
web-link
http://www.datarespons.com/

Funding

Current Stage
Late Stage
Total Funding
unknown
Key Investors
Reiten & Co
2020-03-16Acquired
2009-05-01Private Equity
Company data provided by crunchbase