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The Hiller Companies · 1 day ago

Fire Alarm Service Technician - Traveling Technician (TN, GA, NC, MS)

Nashville, TN

Full-time

Onsite

New Grad, Entry Level

The Hiller Companies is a leading provider of fire protection and safety solutions, dedicated to safeguarding lives and property. The Fire Alarm Service Technician is responsible for the inspection, testing, maintenance, and repair of fire alarm systems, ensuring compliance with industry standards and regulations while providing expert advice to customers.

Consulting

Responsibilities

Conduct routine inspections and testing of fire alarm components, including control panels, detectors, horns, strobes and annunciators, to verify proper operation

Prepare detailed reports documenting inspection findings, test results and any related deficiencies or non-compliance issues observed, in accordance with NFPA codes and standards

Troubleshoot system malfunctions and perform repairs as needed, identifying and resolving issues with wiring, circuitry, devices and software

Respond promptly to service calls and emergency requests, diagnosing problems and implementing solutions to restore system functionality

Conduct preventive maintenance activities, such as cleaning, calibration and battery replacement, to prolong the lifespan of fire alarm systems and prevent downtime

Document all service activities accurately and thoroughly, including inspection reports, work orders, parts usage and customer notes, using the ServiceTrade operations platform

Work closely with Deficiency Sellers to provide detailed inspection reports, material needs and other job-related notes, to prepare and deliver repair estimates in a timely manner, always ensuring customer satisfaction

Interact professionally with clients to schedule work, discuss inspection findings, address any concerns or questions and provide recommendations for system upgrades or improvements

Work closely with Service Coordinator(s) to optimize work orders, material requisitions and job scheduling, focusing on efficiency, productivity and customer satisfaction

Maintain a clean and organized work environment, always adhering to safety guidelines, protocols and procedures