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PENNYMAC · 3 days ago

MD, Mktg Communications

Westlake Village, CA

Full-time

Onsite

Director/Executive

$192K/yr - $383K/yr

15+ years exp

Pennymac is a specialty financial services firm focused on the mortgage market, and they are seeking a Managing Director of Marketing Communications. This senior leadership role involves developing and executing a comprehensive communications strategy to enhance the brand's reputation and drive business objectives across various internal and external channels.

BankingFinanceFinancial ServicesLendingMortgage

Responsibilities

Develop, champion and execute a unified Marketing Communications strategy that aligns with overall business goals and marketing objectives

Lead the strategy for all external communications, including media relations, thought leadership, and executive communications

Build and manage an effective internal communications function to inform, engage, and inspire employees across all divisions of Pennymac

Serve as the strategic lead for Pennymac’s reputation management

Oversee the strategic direction for all organic social media channels

Lead, mentor, and inspire a team of communications and social media professionals

Partner closely with other marketing leaders and key stakeholders in Legal, HR, and Sales

Establish clear KPIs and metrics to measure the effectiveness of all communications programs

Develop and own the MarTech roadmap for the Communications and Social Media functions

Qualification

Corporate communicationsPublic relationsCrisis managementSocial media strategyData-driven decision makingReputation managementTeam leadershipExecutive presenceAnalytical skillsChange agentMortgage industry knowledgeBachelor’s degreeMBAAdvanced degreeCommunication skillsCross-functional collaboration

Required

15+ years of progressive experience in corporate communications, public relations, or integrated marketing, with at least 5 years in a senior leadership role

Proven experience in managing a diverse communications portfolio, including external PR, internal communications, and social media

Deep expertise in crisis and reputation management, with a track record of successfully navigating complex issues

Exceptional written and verbal communication skills, with the ability to articulate complex concepts clearly and persuasively to diverse audiences

Data Driven - proven experience in using data to both inform strategy and to develop meaningful GTM approaches that drive business outcomes

Deep, current working knowledge of major social media platforms (LinkedIn, Instagram, YouTube, etc) including their algorithms, best practices for organic and paid content, and an ability to stay current on their evolving capabilities

Expert-level proficiency in selection, implementing and managing the Enterprise Social Media technology stack including social media management and publishing, monitoring/listening and integration into marketing CRM and analytics

Ability to establish, document and enforce public relations and social media policies, guidelines and governance processes to ensure brand safety, legal and compliance adherence

Results-driven with a strong bias for action and exceptional quantitative and analytical skills; an ability to turn data and observations into action and comfortable being held accountable to delivering quantitatively measured results

A change agent that possesses the gravitas, emotional intelligence and intellectual firepower to persuade senior stakeholders to embrace Marketing Communications, especially PR and Social Media, as strategic tools that deliver business value while building alignment and buy-in across all levels of the organization

Demonstrated ability to be a hands-on leader (able to develop strategy and also execute with excellence) and work effectively in a fast-paced and matrixed environment while being held accountable for achieving desired impact

Strong executive presence and the ability to serve as a trusted advisor to the Chairman, President, CMO, CHRO and other C-Suite leaders

Bachelor's degree in Communications, Marketing, Journalism, or a related field