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Center for Employment Opportunities · 4 hours ago

Program Training Associate

Buffalo

Full-time

Onsite

Entry, Mid Level

$56K/yr - $56K/yr

2+ years exp

Center for Employment Opportunities (CEO) is dedicated to providing employment services to individuals recently released from incarceration. The Program Training Associate ensures the effective delivery of services for the Upstate Union Pathways program, focusing on training and mentoring participants to secure union jobs while collaborating with industry partners.

AssociationNon Profit

Responsibilities

Coordinate the day-to-day operations of UUP, ensuring smooth execution of all program phases, including developing curriculum, conducting outreach and recruitment, delivering training, job placement, employer coordination, and reporting

Serve as the supportive point of contact for program partners, employers, and other CEO staff assisting with delivery service

Refine and adapt curricula for career exploration, job readiness, and specialized industry training in coordination with industry partners

Guide participants through the program by coaching individuals and facilitating group workshops and other training that will ensure participants are able to obtain and upskill in union jobs

Ensure all participants receive the necessary support to thrive in their training and subsequent employment

Maintain detailed participant records and program data

Support the evaluation process by tracking progress, administering pre/post-assessments, developing reports, and gathering feedback from participants and union leaders

Pull Salesforce data reports, perform data analysis, and share out trends and recommendations

Monitor Salesforce dashboards to highlight areas for celebration and improvement

Work with employers to integrate industry-specific competencies and employer expectations into the training

Contribute to the program's expansion and sustainability by identifying opportunities for new employers and union partners, pre-apprenticeship and apprenticeship opportunities, and other potential areas for growth

Actively represent UUP at community events, job fairs, and employer meetings

Promote the program to potential participants, employer partners, community organizations, and other stakeholders to expand the program’s reach and impact

Engage UUP participants in ongoing discussions about their employment goals

Use motivational interviewing techniques as appropriate to help guide participants to goal achievement

Develop and produce professional resumes for participants

Maintain weekly contact with participants to track their progress to interview readiness

Facilitate group sessions and workshops to build employment readiness skills

Qualification

Workforce development experienceProgram evaluationData analysisProject supportTraining coordinationMotivational interviewingBilingual abilityInterpersonal skillsOrganizational skillsCommunication skills

Required

Comfortable traveling between Albany, Rochester, and Buffalo with the ability to travel to the additional 2 sites once per month (CEO will cover all travel-related expenses under the grant)

At least 2+ years of experience in workforce development or a related field, with proficiency in project support, training, and coordination of multi-stakeholder efforts

Some experience with program evaluation and reporting, including familiarity with tools like Excel and SurveyMonkey

Familiarity with cloud-based platforms, Microsoft Office Suite, SharePoint, Salesforce, and other job-seeking and remote learning tools

Proven ability to lead and coordinate with staff and volunteers

Proven track record for maintaining program compliance with governmental and grant-funder regulations

Lived or working experience working with re-entry and underrepresented communities is highly desirable

Leadership, strong coordination, and the ability to foster partnerships between a diverse set of stakeholders to develop accessible pathways to union jobs while also meeting the needs of both the local workforce and industry partners

Strong interpersonal skills and the ability to adapt to intercultural communication, with a professional and approachable demeanor

Organizational and time-management skills, with attention to detail and the ability to prioritize tasks and meet deadlines

Proficiency in data analysis to support evaluation of program effectiveness and identify areas for improvement

Excellent verbal and written communication skills, with ability to effectively communicate program goals, successes, and challenges to a range of audiences, including community groups, stakeholders, and potential employer partners

Strong commitment to diversity, equity, and inclusion within the workplace and the broader community