Viasat · 2 days ago
Global IT Communications Lead
Carlsbad, CA
Full-time
Hybrid
Senior Level
$82K/yr - $129K/yr
5+ years expViasat is a company dedicated to delivering global communication solutions and is seeking a Global IT Communications Lead to join their team in Carlsbad, CA. The role involves developing and implementing communication strategies for IT initiatives, engaging stakeholders, managing change communications, and creating content to enhance understanding across the organization.
InternetOptical CommunicationTelecommunications
Responsibilities
Define communication strategy for each IT initiative: objectives, audiences, key messages, tone, and success criteria
Creating communication plan standards for IT initiatives, projects, and programs
Ensure messaging aligns with organizational goals and IT objectives
Maintain an editorial calendar for announcements, updates, and leadership messages; manage approvals and timing
Translate technical concepts into business‑friendly language
Coordinate leader visibility moments (videos, town halls, AMAs) and ensure messaging quality
Create a stakeholder map and RACI; implement feedback loops with business units; provide speaker coaching and talk‑track support for leaders
Support technology-based change initiatives with clear, timely messaging
Establish standards for FAQs, guides, and training materials for end users
Establish standards for segmented audiences (role, region, business unit) and target messages aimed at improving relevance
Establish sender strategy (e.g., sponsor vs. program vs. manager cascade) to boost trust and open rates
Align with OCM frameworks (e.g., ADKAR) for readiness, reinforcement, and adoption; stand up a champion network; schedule reinforcement nudges and post‑launch adoption checkpoints
Draft newsletters, intranet updates, presentations, and executive briefings
Manage IT‑related announcements and crisis communications
Produce visual aids (infographics, diagrams, timelines) to simplify technical topics
Orchestrate communications across SharePoint, Cosmos (Viasat’s Comms Portal), email, town halls, webinars, and intranet
Monitor engagement and feedback to improve communication effectiveness
Ensure consistency in tone, branding, and compliance with corporate standards
Maintain templates and guidelines for IT communications
Organize town halls, webinars, and Q&A sessions for IT updates
Collaborate talking points and scripts for leadership
Use standardized run‑of‑show, producer checklists, and post‑event surveys; capture recordings and transcripts; publish recap posts with clear next steps
Track communication effectiveness (open rates, engagement metrics)
Provide insights to improve future communication strategies
Coordinate with OCM/Training to establish and govern standards for program training, job aids, and support, keeping keep adoption messaging concise and communications‑led
Qualification
Required
5-8+ years in internal communications, or corporate messaging roles with proven success developing and driving communication strategies; managing internal/external communications; crisis communication; and content creation (e.g., newsletters, executive briefings, social posts)
Exceptional writing and editing; storytelling and brand messaging; project management and organization; ability to work cross‑functionally with leadership and teams; comfort presenting to executives
Deep familiarity with Microsoft 365 (SharePoint, collaboration tools, Outlook), webinar tools, and analytics (e.g., email analytics)
Experienced in stakeholder management and aligning communication strategies with business objectives; skilled in change‑management communications; able to set and enforce editorial standards
Ability to create compelling visuals (infographics, diagrams) and partner with designers; understanding of accessibility guidelines and inclusive language
Preferred
Bachelor's degree in Communications, Public Relations, Marketing, Journalism, or a related field
Certifications (optional but valuable) - Prosci/Change Management, IABC/CIPR, Digital Marketing/Social Media, Microsoft SharePoint or MS‑900 Fundamentals
Working knowledge of IT deliverables and concepts
Benefits
A range of medical, financial, and/or other benefits
Company
Viasat
Viasat is a global communications company that offers satellite services.
5001-10000 employees
H1B Sponsorship
Viasat has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (43)
2024 (36)
2023 (48)
2022 (85)
2021 (51)
2020 (53)
Funding
Current Stage
Public CompanyTotal Funding
$3.16BKey Investors
UK Space AgencyNASA
2025-11-21Grant· $1.15M
2024-09-09Post Ipo Debt· $1.98B
2023-09-13Post Ipo Debt· $733.4M
Leadership Team
Andy Lincoln
Chief Engineer
Don Buchman
President Aviation
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