Wheeling Hospital · 1 week ago
Ambulatory Office Manager-Urology
Wheeling, WV
Full-time
Onsite
Mid, Senior Level
2+ years expWheeling Hospital is seeking an Ambulatory Office Manager for their Urology department. This role is responsible for providing leadership and management, ensuring quality patient care, and overseeing operational aspects of the department.
Health CareHospitalMedicalPersonal Health
Responsibilities
Plans, organizes, implements and evaluates the delivery of patient care in accordance with the policy and procedures, philosophy and mission
Develops, implements and supports strategies for the delivery of quality patient care based on the requirements of the medical service while achieving positive patient relations in a teaching environment
Ensures staff provides quality, effective care consistent with relevant policies, procedures and access and service standards. Monitors and evaluates quality of care
Works closely with staff and peers to identify opportunities to improve patient care. Coordinates activities between the clinical service and other clinical units to ensure quality patient care
Facilitates the development of departmental policies and procedures and ensures compliance. Ensures department is in compliance with applicable regulations, i.e., CLIA, OSHA, Medicare, etc
Promotes customer satisfaction in a professional, constructive manner
Collaborates with Medical Director to ensure program goals are established and achieved
Responsible for the coordination, organization and delegation of operational aspects of the department to ensure effective, efficient delivery of services
In conjunction with Director/Administrator, Clinical Services and in accordance with mission and goals, determines the service needs in terms of patient and staff requirements
Assures that staff provides patient focused care. Resolves patient care issues as identified
Reviews outcomes and evaluates operational systems to ensure ongoing improvement. Creates a work environment that promotes continuous quality improvement, team building and ongoing personal development
Collaborates with medical staff and other personnel in promoting and planning optimal patient care. Collaborates regularly with physicians and ancillary service providers to review practices, services and resolve issues
Selects, hires, trains, manages and evaluates the effectiveness of employees on a continuous basis. Promotes teamwork, contributing to positive employee morale
Performs performance evaluations that provide objective, constructive feedback regarding strengths and opportunities for improvement. Coaches and counsels to correct identified performance deficiencies
Establishes goals, and provides follow up within established Human Resources policies
Ensures compliance with policies and ensures staff meets the established access and service standards
Devises communication system to keep all personnel informed of operations
Fosters a competent staff through the provision of orientation, inservices, continuing education programs and professional development
Assists with the creation and oversight of clinic budgets
Demonstrates an awareness of departmental budget for personnel, materials and services through efficient use of the same. Assures cost effective staffing patterns, schedules and appropriately utilizes staff
Reviews trends with Medical Director/Administrator. Monitors utilization of equipment and supplies and prioritizes budget requests to ensure safe patient care and optimal utilization of resources. Approves and maintains payroll documents. Analyzes trends to develop long range plans for budget needs
Participates in committees and completes additional projects as assigned
Supervisory Responsibilities: Directly supervises support staff within clinical unit in the provision of patient services, i.e., Staff Nurse, Lead Nurse, LPN, Ambulatory Nursing Assistants, Ambulatory Care Assistants, Insurance Specialists, Coordinator, Patient Registration, and technical staff
Qualification
Required
Associate's Degree OR High school diploma AND three (3) years of healthcare experience
Obtain certification in Basic Life Support within 30 days of hire date
State criminal background check and Federal (if applicable), as required for regulated areas
Two (2) years in a healthcare management/supervisory position
Company
Wheeling Hospital
Wheeling Hospital is a healthcare center.
1001-5000 employees
H1B Sponsorship
Wheeling Hospital has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2023 (3)
2022 (3)
2021 (3)
2020 (3)
Funding
Current Stage
Late StageLeadership Team
Douglass Harrison
CEO
Mark Smith
Human Resources Business Partner
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