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Electrolux Group · 1 day ago

Quality Director

Springfield, TN

Full-time

Onsite

Director/Executive

10+ years exp

Electrolux Group is a leading global appliance company, striving to shape living for the better for consumers and the planet. The Quality Director will be responsible for developing and coordinating programs to reduce service call rates, enhance product reliability, and ensure compliance with safety standards.

Consumer ElectronicsElectronicsHome AppliancesMachinery ManufacturingManufacturing

Responsibilities

Direct and coordinate SCR reduction activities

Lead the business strategic initiates and programs on quality and quality business philosophy (e.g. ISO 9000/ISO 14001 registration)

Work closely with Quality Managers and personnel at each location to evaluate the impact of the continuing improvement programs on SCR and customer satisfaction

Work closely with Business Unit Directors, Product Engineering Managers, Purchasing Agents and personnel to incorporate process and/or design changes needed to reduce SCR’s and improve customer satisfaction and safety

Work closely with Marketing Managers, personnel, suppliers, and consumers to gain necessary input related to SCR and other quality, safety, regulatory concerns

Be accountable to the Director of Operations for establishing plans, implementing, measuring and auditing goals and programs

Primary leadership of implementing and auditing the Quality practices

Direct and supervise the activities within the Quality Operation at Springfield which includes Field Service, Field Training and ISP, Product Safety, and Quality Audit

Direct and coordinate the Range Product Safety Review Board of Springfield

Direct and coordinate the Range quality improvement effort of the Quality Council

Establish complete department budget