JLL · 1 day ago
Critical Facilities Operations Manager
Atlanta, GA
Full-time
Onsite
Senior Level
5+ years expJLL is seeking a Critical Facilities Operations Manager to oversee the operations and performance for Critical Environments. The role focuses on driving operational excellence through strategic initiatives, leadership, and effective communication with stakeholders.
CommercialReal Estate
Responsibilities
Developing and implementing strategic initiatives and operational plans to drive efficiency, scalability, and resilience across Critical Environment operations
Providing leadership and direction to critical vendors and operational staff
Monitoring and evaluating data center/IT Communication Rooms performance, ensuring adherence to service level agreements and key performance indicators
Driving continuous improvement initiatives to enhance efficiency, reduce downtime, and minimize risks
Overseeing financial aspects including budget planning, forecasting, and cost control
Acting as primary point of contact for senior management, clients, partners, and vendors
Managing relationships with strategic vendors and contractors to ensure service level agreements are met
Evaluating and implementing innovative solutions to enhance efficiency, security, and sustainability
Ensuring adherence to regulatory requirements, industry standards, and internal policies
Travel as required
Qualification
Required
5+ years of work experience in Data Centers/IT Communication rooms
Experience with systems, emergency generators, switchgears, ups, hvac, fls
Strong ability to read and interpret technical documents, safety rules, and maintenance instructions
Excellent communication skills, including report writing and effective speaking to leadership groups
Proficiency with technical drawings, specifications, and measuring instruments
Working knowledge of Microsoft Office applications (Word, Excel, Outlook, Access)
Demonstrated leadership ability, presentation capabilities, and organizational skills
Experience utilizing CMMS platforms
Ability to travel throughout the United States
Preferred
Bachelor's Degree in Engineering or Construction
Experience with Critical Environment Dashboard products
Experience with Corrigo, MCIM/Salesforce, Zendesk, and ServiceNow
Company
JLL
We’re a leading professional services firm that specializes in real estate and investment management.
10001+ employees
H1B Sponsorship
JLL has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (70)
2024 (47)
2023 (60)
2022 (68)
2021 (39)
2020 (43)
Funding
Current Stage
Public CompanyTotal Funding
$1.59B2025-11-03Post Ipo Debt· $565.35M
2023-11-08Post Ipo Debt· $400M
2019-05-29Post Ipo Debt· $46.5M
Leadership Team
Christian Ulbrich
Global Chief Executive Officer
John Gates
CEO, Leasing Advisory, Americas
Recent News
2026-01-07
Morningstar.com
2025-12-29
Company data provided by crunchbase