Epicor · 2 days ago
Professional Services Sales Client Partner, Principal
United States
Full-time
Hybrid
Senior Level, Lead/Staff
$120K/yr - $204K/yr
8+ years expEpicor is a company dedicated to creating a world of better business through data, AI, and cognitive ERP. The PS Client Partner, Principal serves as a liaison between clients and professional services, focusing on growing client relationships and managing project risks while supporting the sales process and ensuring successful service delivery.
Computer Software
Responsibilities
Support the sales process, coordination and execution of product or service delivery projects for clients from initiation through to completion
Contribute to strategic sales planning efforts and achieve regional service sales goals
Formulate business outcomes and value propositions to prospective clients during sales cycle
Evaluate the profitability and potential risks of engagements, recommending client-centric solutions that optimize value while minimizing project risk
Collaborate with internal Epicor teams to strengthen the client relationship with Epicor
Act as a point of escalation for professional services and implementation concerns
Actively participate in project kickoff meetings, planning sessions, and steering committee meetings, either on-site or remotely
Contribute to pre-sales activities including client presentations, services planning, proposal development, and work plan creation
Lead the review and approval process for scoping, planning, cost estimation, and pricing of consulting engagements
Provide guidance and support to team members by sharing best practices and subject matter expertise to help ensure customer value is recognized early in the sales cycle
Qualification
Required
Strong presentation skills, with the ability to confidently engage clients in both in-person and remote sales meetings
Effective communicator across all levels, including customers, consultants, executives, and internal teams
Exceptional organizational, time management, and project sponsorship skills
Capable of managing high-level P&L performance across geography, while maintaining attention to detail on specific projects and forecast accuracy
Analytical thinker, able to assess customer challenges and recommend strategic improvements
Willingness to occasionally work at client sites
Willingness and ability to travel up to 50% based on business needs
Preferred
8+ years of relevant experience with a proven track record of success
3+ years of industry-specific or specialized experience
Bachelor's degree or equivalent practical experience
Benefits
Health and Wellness: Comprehensive health and wellness benefits designed to support your overall well-being.
Internal Mobility: Opportunities for mentorship, continuing education, and focused career goal setting, with 25% of positions filled internally.
Career Development: Free LinkedIn Learning licenses for everyone, along with our Mentoring Program to boost your personal development.
Inclusive Workplace: Collaborate with a diverse team in an inclusive, global workplace that fosters innovation and celebrates partnership.
Work-Life Balance: Policies built on mutual trust and support, encouraging time off to rest, recharge, and reconnect.
Global Mobility: Comprehensive support for international relocations and permanent residency processes.
Company
Epicor
We’re here for the hard-working businesses that keep the world turning. They’re the companies who make, move, and sell the things we all need.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Steve Murphy
CEO
Alessandro (Al) Hernandez
Strategic Partnership Manager
Recent News
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