Epic Games · 9 hours ago
QA Manager
Cary,North Carolina,United States
Full-time
Onsite
Senior LevelEpic Games is a leading company known for its innovative approach in game development and engine technology. They are seeking a QA Manager for their Online team to lead and mentor a diverse QA organization, develop quality strategies, and ensure effective quality assurance processes throughout the development lifecycle.
Developer PlatformGamingMetaverseSoftwareVideo Games
Responsibilities
Lead, manage, and mentor a diverse QA organization within the Distro team, including functional testers and external partners, QA analysts, engineers, and SDETs
Own the Distro Quality Strategy and quality signals, accounting for staffing constraints, backend services, and distributable applications
Ensure QA engagement throughout the full development and release lifecycle while using KPIs, metrics, and qualitative signals to assess product quality, testing effectiveness, and release risk, and to drive continuous improvement
Drive prioritization and execution in a dynamic operating model, where QA supports testing, release validation, and live support
Balance competing priorities, unplanned work, and external requests to prevent QA from becoming a bottleneck while maintaining appropriate quality standards in a low-risk-tolerance environment
Guide release readiness and provide cross-pod oversight, collaborating closely with engineering, product, and stakeholder teams to determine test scope, release timing, and acceptable risk
Collaborate with QA leadership across Epic to identify cross-product risks, dependencies, and mitigation strategies
Communicate clearly and effectively across teams and stakeholders, explaining priority shifts, risk trade-offs, and release decisions to QA teams, partner teams, and leadership
Remain technically capable and hands-on when required, stepping in to support testing or releases during coverage gaps, and maintaining sufficient technical depth to engage credibly with QA engineers and developers
Qualification
Required
Proven senior experience leading QA teams with mixed skill sets and seniority, including technical and non-technical contributors, external partners, and senior QA SMEs
Demonstrated ability to mentor experienced ICs while providing clear direction and accountability
Proven strong understanding of testing and releasing both backend services and distributable applications, including APIs, services, and client-facing software, with an appreciation for the differing risks and validation strategies involved
Exceptional prioritization and operational judgment, particularly in understaffed, fast-paced environments with multiple stakeholders and low tolerance for risk
Experience supporting release management activities, making informed decisions around test scope, release readiness, and risk acceptance, and setting clear expectations with internal and cross-team stakeholders
Solid technical foundation in modern QA practices, including test automation, CI/CD integration, testability, and quality metrics, with the ability to contribute directly when needed
Strong communication skills, able to clearly explain priority shifts, risks, and trade-offs to QA teams, partner teams, and leadership
Expert-level use of quality metrics and KPIs to guide prioritization, forecast risk, and drive continuous improvement across products, processes, and teams
Benefits
We pay 100% of the premiums for both you and your dependents.
Our coverage includes Medical, Dental, a Vision HRA, Long Term Disability, Life Insurance & a 401k with competitive match.
We also offer a robust mental well-being program through Modern Health, which provides free therapy and coaching for employees & dependents.
Throughout the year we celebrate our employees with events and company-wide paid breaks.
We offer unlimited PTO and sick time and recognize individuals for 7 years of employment with a paid sabbatical.
Company
Epic Games
Epic Games is an interactive entertainment company that develops games and offers its game engine technology to other developers.
Founded in 1991
1001-5000 employees
H1B Sponsorship
Epic Games has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (60)
2024 (35)
2023 (50)
2022 (24)
2021 (24)
2020 (10)
Funding
Current Stage
Late StageTotal Funding
$7.86BKey Investors
The Walt Disney CompanySonyDisney Accelerator
2024-06-10Series Unknown
2024-02-20Secondary Market
2024-02-07Corporate Round· $1.5B
Leadership Team
Randy Gelber
Chief Financial Officer
Tera Randall
Vice President, Communications and Policy
Recent News
2026-01-14
2026-01-11
Company data provided by crunchbase