Regional Team - Technical Services - Technician jobs in United States
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Counter Culture Coffee · 1 day ago

Regional Team - Technical Services - Technician

positionLos Angeles, CA
timeFull-time
remoteOnsite
seniorityEntry Level
date2+ years exp

Counter Culture Coffee, founded in 1995 and headquartered in Durham, NC, is seeking a Regional Team - Technical Services Technician to provide technical services and customer support. The role involves managing maintenance of coffee equipment, performing troubleshooting and repairs, and contributing to regional growth and success.

CoffeeEducationFood and Beverage
badNo H1Bnote

Responsibilities

Manage maintenance of all customer and company equipment
Perform on-site equipment troubleshooting and repairs along with some remote technical assistance via phone, email, and video calls
Work with regional team to develop regional agenda with a focus on technical support strategy
Contribute to regional success by understanding and influencing leading indicators and metrics
Contribute to regional growth by scaling support with our growth
Manage regional parts inventory
Logistics management for customer equipment
Lead occasional Training Center events like labs, classes, tastings, workshops, and socials

Qualification

Technical servicesCoffee equipment maintenanceBarista skillsToolsMachinery proficiencyTime managementTeaching abilityProfessional demeanorFlexible schedule

Required

Proficiency with tools, machinery, electricity, and plumbing
Efficient time management, flexible schedule, off-hours availability
Regular out-of-town travel throughout the year
Reliable, accountable, and professional demeanor
Strong desire to share knowledge and ability to teach others
Must have a valid and current driver's license issued within the United States and be able to drive a company vehicle

Preferred

Strong barista skill set (2+ years preferred)

Benefits

Group health (medical, dental and vision), available the first of the month after 30 days of employment
Flexible Spending Accounts for Healthcare and for Dependent Care
Short- and long-term disability
Life insurance
Wellness Benefits
401(k) program
Paid time off
Eight company holidays
Stock Option Plan
A Stake in the Outcome

Company

Counter Culture Coffee

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Counter Culture Coffee is a food and beverage company offering coffee and coffee making services.
dateFounded in 1995
location
Durham, North Carolina, USA
people-size51-200 employees
web-link
http://counterculturecoffee.com

Funding

Current Stage
Growth Stage
Total Funding
$2M
2019-07-12Series Unknown· $2M

Leadership Team

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Joe Prewett
Chief Executive Officer
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Brett Smith
Founder and Executive Chairman
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Recent News

EIN Presswire
Counter Culture Coffee Appoints Joe Prewett as Chief Executive Officer; Brett Smith Transitions to Executive Chairman
2025-08-07
EIN Presswire
Coffee Subscription Market Size Expected to Hit US$ 2,677 Million by 2035, Exhibiting 11.1% CAGR: Fact.MR
2025-06-19
Business Insider
We brewed 10 pounds of coffee to find the best espresso machines for every skill level
2025-04-24
Company data provided by crunchbase