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Athelas · 1 day ago

Field Sales Representative, RCM

United States

Full-time

Hybrid

Entry Level

$44K/yr - $95K/yr

1+ years exp

Athelas is dedicated to simplifying healthcare through innovative AI solutions. The Field Sales Representative role focuses on engaging with customers, activating revenue cycle management services, and ensuring client satisfaction through effective communication and operational execution.

BiotechnologyHealth CareLife Science

Responsibilities

Run cold outreach with customers via phone/demo call

Be able to determine territories that have large private practices as a customer base

Visiting customers in the field to activate RCM in person

Understand the business in-and-out to be proactive about solving emerging problems

Own execution and outcomes

Drive operational metrics (process throughput, defect rate, etc.)

Experience in conducting customer onboarding calls for new user setup

Running business reviews/check-ins to monitor usage metrics

Commitment to delivering customer value by thoroughly understanding clients' use cases and aligning them with Athelas' best practices

Qualification

Sales experienceCustomer SuccessProject ManagementSaaS experienceSQL proficiencyGoogle Suite proficiencyCustomer onboardingCross-functional collaborationProblem-solvingCommunication skills

Required

1-2 years of experience in Sales, Account Management, Customer Success, or Operations at a fast-paced SaaS tech company (Ideally in healthcare tech)

Experience working cross-functionally with sales, operations, and engineering teams to address clients' needs and support company objectives

Proficiency in documenting and developing best practices to enable incremental improvement for the Implementation team through each new onboarding experience

Expertise in project management: You have experience deploying multiple projects in a fast-paced environment. You take pride in being on top of things

Energized By People: You love interacting with customers and consistently seek to deliver a great customer experience

Truth Seeker: You are relentless in searching for truth, asking questions, and always seeking to understand a customer's requests

Comfort in Chaos: You are comfortable working in an autonomous environment, can expertly prioritize, and have a knack for identifying internal and external blockers

Comfortable with 50% travel