Andersen Corporation · 12 hours ago
Field Technician II- LA
Torrance, CA
Full-time
Onsite
Entry, Mid Level
$27.76/hr - $41.64/hr
2+ years expAndersen Corporation is a leading window and door company dedicated to delivering exceptional experiences. They are seeking a Field Technician II to provide direct service solutions, perform installations and repairs, and ensure customer satisfaction while maintaining documentation and warranty compliance.
Building MaterialHome DecorManufacturingWindowsWood Processing
Responsibilities
Direct Delivery of service solutions for customers to promote the value of the Andersen brand. Dismantles and replaces windows and doors in a customer setting, respectful of the customer’s environment
Performs repairs to windows / doors and installs replacement parts and product on the jobsite as prescribed. Works independently or as part of a team, as necessary
Presents a professional image while completing repairs, adjustments and replacements in a timely manner
Enforces warranty compliance. Communicates and disseminates warranty policy information
Completes documentation accurately and promptly (ex, Expense Reports, Job Assessments, Hours, Travel Advance). Completes electronic paperwork of assigned tasks in an accurate manner
Able to monitor and document product performance. Communicates with responsible service support personnel on issues or product performance observations and trends
Tactfully resolve difficult situations with customers (internal/external). Maximizes customer experience process by offering in-home labor, sales, and surveys to customers while on job sites
Qualification
Required
High school diploma and valid driver's license with clean driving record; 2 or more years window installation experience (preferably Andersen products) strongly preferred
Maintains high standards of dependability, including but not limited to: Satisfactory attendance, safety compliance and time management
Knowledge of products, service procedures and construction methods
Able to climb and perform work activities while on ladders/scaffolding or other lift-devices. Ability to carry, lifts/maneuvers materials and products up to 70 lbs., independently; and able to lift/maneuver items weighing more than 70 lbs. by enlisting other associates for assistance
Basic problem-solving skills, strong communication skills and time management
Must be able to stand for 8-10 hours
Must be able to lift 70 lbs
Preferred
Basic computer skills and the ability to work with or learn applicable software applications (ex. WebWindowCare, Word, Excel, PowerPoint, Field Service mobile app)
Customer Orientation
Benefits
401 (k) Plan, Employer Fixed Contributions & Company Matching
Profit Sharing
Medical, Dental and Vision Coverage
Flexible Spending Accounts (FSAs), Health Savings Account (HSA) and Health Reimbursement Account (HRA)
Life Insurance
Paid Time Off & Paid Holidays
Paid Maternity Leave & Paid Parental Leave
Career Growth Planning & Nationwide Career Opportunities
PROFIT SHARING: In 2025 Andersen has set a profit-sharing target of $3,500 per eligible employee, prorated as appropriate Profit Sharing will be paid out in quarterly installments to provide eligible employees with payments throughout the year, with payment amounts tied to quarterly operating profit performance.
Company
Andersen Corporation
For more than 121 years, Andersen has designed, manufactured, and marketed premium windows and doors.
10001+ employees
H1B Sponsorship
Andersen Corporation has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (24)
2024 (21)
2023 (11)
2022 (8)
2021 (8)
2020 (7)
Funding
Current Stage
Late StageLeadership Team
Chris Galvin
Chairman and Chief Executive Officer (CEO)
George Bandy
VP and Chief Sustainability Officer
Recent News
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