Arnot Health · 6 days ago
Outpatient Administrative Assistant - Orthopedics
Elmira, NY
Full-time
Onsite
Entry Level
3+ years expArnot Health is seeking an Outpatient Administrative Assistant for their Orthopedics department. The role involves performing a variety of medical office support services, including patient intake, registration, and scheduling, while ensuring accurate billing and documentation.
Health CareHospitalMedical
Responsibilities
Prepares daily schedule & distributes
Answers incoming calls courteously and efficiently- routes all medically related calls to appropriate care provider for further action
Screens new patients to ascertain what provider it would be appropriate for them to see
Prepares charts for appointment
Obtains & updates all patient demographic information timely and accurately
Collects patient co-pays at time of visit
Maintains accurate accounting of daily cash /receipts and sends timely to billing department
Prepares billing superbills and tracks daily encounters
Sorts distributes mail according to office protocol
Sends out medical release forms and medical history questionnaire to new patients
Orders office supplies as required
Makes all necessary appointments per provider instructions
Prepares orders for any testing, obtains any needed prior authorizations
Gives patient any needed instructions as directed by clinical staff or provider
Documents all follow up appointments
May be asked by provider(s) to schedule follow-up visit, consultations, referrals and forward any material needed for appointment
Is responsible to scan into medical record any incoming documentation and forward to appropriate clinical staff in timely fashion according to protocol
May be asked to obtain prior authorization and have method to track results in a timely fashion
Notifies patient by phone or mail with any pertinent information as instructed by clinical staff such as appointment changes, forms, letters etc
Transcribes notes (when applicable) and updates medical records
Files/scans results according to protocol
Processes all medical records requests according to protocol
Assists Administrator, provider(s), nurse(s) and other staff with other practice related functions
Maintains professional behavior and appearance
Functions with awareness for safety of patients, co-workers and self (i.e. OSHA compliance)
Completes annual Merit Fair
Is responsible for attending all annual mandatory educational programs as required by position
Employee understands and demonstrates the importance of satisfying the needs of the customer/patient by interacting with him/her in a friendly and caring way, being attentive to customer’s needs, both psychologically and physically, and by taking the initiative to maintain communication with the customer in order to provide a secure and pleasant experience with the Arnot Health
Qualification
Required
High school graduate or equivalent
Minimum three years experience as a Medical Office Assistant
Ability to perform a variety of medical office support services
Ability to prepare billing forms and track daily encounters
Ability to maintain accurate accounting of daily cash/receipts
Ability to obtain and update patient demographic information timely and accurately
Ability to answer incoming calls courteously and efficiently
Ability to prepare charts for appointments
Ability to schedule appointments and obtain prior authorizations as needed
Ability to document follow-up appointments and notify patients of pertinent information
Ability to transcribe notes and update medical records
Ability to file/scan results according to protocol
Ability to assist Administrator, provider(s), nurse(s) and other staff with practice-related functions
Ability to maintain professional behavior and appearance
Ability to function with awareness for safety of patients, co-workers and self
Ability to complete annual Merit Fair and attend all annual mandatory educational programs
Preferred
Concentration in secretarial sciences
Experience with coding
Company
Arnot Health
Arnot Health is a healthcare center that specializes in bariatric. cancer, heart, maternity and orthopedic care services.
1001-5000 employees
H1B Sponsorship
Arnot Health has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (5)
2023 (4)
2022 (1)
2021 (2)
2020 (2)
Funding
Current Stage
Late StageLeadership Team
Jonathan Lawrence
President and CEO
Roberto de Bara, MD
President & CEO
Recent News
Central New York Business Journal
2025-05-06
Central New York Business Journal
2025-05-01
Company data provided by crunchbase