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Pfizer · 8 hours ago

Manager, Platform Engineer

New York, NY

Full-time

Hybrid

Mid, Senior Level

$99K/yr - $160K/yr

4+ years exp

Pfizer is a science-driven and patient-focused company that emphasizes data and AI innovation. The Manager of Platform Engineering will lead the design and implementation of a pro-code AI agent platform, ensuring its security, compliance, and operational excellence while mentoring engineers and collaborating with various teams.

BiotechnologyHealth CareMedicalPharmaceuticalPrecision Medicine

No H1B

Responsibilities

Agent Platform Solution Architecture: Lead design, engineering, security, compliance, release management, governance, financial management, roadmap, and service/operational oversight for the enterprise pro‑code AI agent platform on Azure, including Foundry integrations

Engineer & Automate Cloud Infrastructure: Architect highly available, scalable, and reproducible Azure environments using Infrastructure as Code (Terraform); implement CI/CD pipelines for platform components and configurations

Security & Compliance by Design: Implement and enforce robust controls across identity (RBAC), network (VNets/NSGs), data protection (encryption at rest/in transit), and policy guardrails (Azure Policy), aligned to enterprise and regulatory standards; drive regular audits and hardening

Integrate Foundry & AI Services: Operationalize Azure AI Foundry and related AI/ML services to enable agentic applications; define patterns, SDK and CLI choices, and operational run‑books for development teams

Reliability Engineering & Observability: Establish comprehensive monitoring, logging, tracing, alerting, SLOs/SLAs, and incident response; proactively optimize performance, availability, and cost (e.g., autoscaling, right‑sizing, reservations)

Multi‑Environment Operations: Oversee global environments and self‑service tenants; coordinate change governance, lifecycle management, and knowledge management (incident notes, KB articles, run‑books, training curricula)

Team Leadership & Mentorship: Coach and mentor engineers; foster a culture of high performance, collaboration, and continuous improvement; provide technical oversight to geographically dispersed colleagues and partners

Stakeholder & Vendor Management: Partner with senior leaders (Digital Client Partners, Architecture, Creation Centers, Enterprise Platform & Security) to align solutions to standard patterns; manage relationships with technology suppliers, licenses, and cloud hosting agreements

Qualification

Microsoft AzureTerraformCI/CDAgentic AICloud SecurityScripting/ProgrammingProblem-solvingCommunicationTeam LeadershipCollaboration

Required

Bachelor's degree with at four years of relevant experience; OR Master's degree with two years of relevant experience; OR Associate's degree with seven years of relevant experience; OR Ph.D. with 0+ years of experience; OR 9 years of relevant experience with a high school diploma or equivalent

3+ years in engineering/technical roles operating complex, rapidly evolving platforms/products

Demonstrated hands‑on expertise with Microsoft Azure services and architecture: compute (VMs, AKS), storage (Blob/SQL), networking (VNet, NSGs), identity (Service Principals/RBAC), APIs (Azure API Management) web interfaces, agentic AI (Foundry/Agent 365)

Strong Terraform (or equivalent IaC) and CI/CD experience (Azure DevOps/GitHub Actions)

Proven ability to implement cloud security best practices and compliance controls; incident resolution of high technical complexity

Proficiency in scripting/programming for automation (e.g., Bash, Python); System administration

Grit when faced with technical issues - you don't rest until you understand what is happening and why things are not working

Collaborate with User Success team to maintain key informational content, drive platform adoption, and champion a strong user community

Foster an engineering culture of high performance, collaboration, and continuous improvement

Excellent problem‑solving and communication skills; effective with technical and non‑technical audiences, including executive presentations

Preferred

Demonstrated experience with Microsoft Foundry, Agent 365, LangChain, LangGraph, MCPs, and agentic application patterns; familiarity with authentication/authorization (IAM, RBAC, Azure Policies)

Familiarity with telemetry and observability to instrument, generate, collect, and export telemetry data (metrics, logs, and traces) to help analyze agent's performance and behavior (OpenTelemetry/Langfuse)

Background with big data & distributed systems (Hadoop, Spark, Kubernetes) and debugging networking (DNS, proxies, security groups)

Exposure to additional IaC/automation tools (ARM/Bicep, Ansible) and governance (Azure Policy)

Knowledge of data/analytics services (Azure Data Factory, Data Lake, Databricks, Snowflake, Dataiku) and platform integration patterns

Certifications: Microsoft Certified (Azure Administrator/Solutions Architect), HashiCorp Terraform Associate