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SAG-AFTRA · 2 days ago

Information Management Coordinator (Residuals Processing Trust & Estates)

Los Angeles, CA

Full-time

Onsite

New Grad, Entry Level

$26.39/hr - $26.39/hr

SAG-AFTRA is the iconic American labor union that represents approximately 160,000 media professionals. They are seeking an Information Management Coordinator to handle incoming calls and process paperwork related to residual payments, ensuring effective communication and organization of related tasks.

AssociationMedia and Entertainment

Responsibilities

Field calls from performers regarding residuals trust related questions

Relay pertinent info for release of funds held in trust

Process address and information updates received via email, fax, mail, NCOA reporting and TRAP

Set-up and end date corporations, process and end date Agent Check Authorizations, manage Deed of Gift and Credit Union updates

Process and distribute all mail delivered to department

Outreach to performers with address and returned mail issues

Assist with other projects as needed

Qualification

PC applications10-key by touchEnglish communicationDetail orientedInterpersonal skills

Required

Demonstrate effective skills in the use of PC applications

Must maintain regular and acceptable attendance at such level as is determined at SAG's sole discretion

Excellent 10-key by touch, with accuracy and speed is required

Ability to lift 30-45lbs

Ability to work independently and as well as part of a team

Able to communicate effectively in English, both orally and in writing

Detail oriented

Able to organize, prioritize and coordinate multiple tasks under daily deadlines

Able to work under pressure

Capable of taking direction from more than one supervisor

Superlative interpersonal skills: high degree of patience and tact. Must be able to cultivate respectful, strategic and collaborative relationships with people from diverse backgrounds both internally and externally

Have an understanding and awareness of worker rights impacting SAG-AFTRA members

Hold one's self and others accountable for a high level of performance and integrity

Must be able to work in a challenging environment where constructive feedback from others is encouraged

Must maintain regular and acceptable attendance at such level as is determined at SAG-AFTRA's sole discretion

Must be available and willing to work extended hours (and/or overtime for applicable non-exempt positions) per day or per week, including weekends and as SAG-AFTRA determines is necessary to meet its business needs

Must be available and willing to travel to such locations and with such frequency as SAG-AFTRA determines is necessary or desirable to meet its business needs

High School diploma or equivalent

Basic skills: spelling, math, grammar and filing – passing score: 76%

10-Key test

Typing test 35 WPM

Word test (basic) – passing score: 76%

Benefits

Affordable and comprehensive medical and dental plans

Generous pension plan

Employee discounts and perks

Company

SAG-AFTRA

With national offices in Los Angeles and New York, and local offices nationwide, SAG-AFTRA is the iconic American labor union that represents approximately 160,000 media professionals.

Founded in 2012