First Guaranty Bank · 4 weeks ago
ATM-ITM Specialist
Hammond, Louisiana, United States
Full-time
Onsite
New Grad, Entry LevelFirst Guaranty Bank is seeking an ATM-ITM Specialist responsible for operating and servicing the company's network of Automated Teller Machines (ATMs) and Interactive Teller Machines (ITMs). The role involves overseeing daily accounts settlement, ensuring proper installation and maintenance of the ATM network, and providing technical support to service staff.
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Responsibilities
Oversee the daily accounts settlement of the company's ATM/ITM system
Ensure the proper installation, servicing, and maintenance of the ATM network; provide technical support to service and maintenance staff
Prepare periodic reports for senior management regarding the utilization and performance of the ATM/ITM network
Analyze the need for expansion of the ATM network; make recommendations to EFT Services Manager
Keep informed of the latest developments in ATM networks and systems
Maintain and responsible for the Start Card / Instant Issue Debit Card Program
Perform ATM and ITM balancing
Monitor, review, and correct ITM discrepancies or errors
Provide support to branches and other associates as it pertains to ATMs and ITMs
Assist with testing for new units installed
Consolidate and verify Debit Card Applications received
Utilize the Reg E Dispute Software, responsible for processing all Debit Card Disputes
Review various reports to identify potential fraud on debit cards and take appropriate steps to mitigate fraud losses
Work compromised Debit Card Alerts
Perform end of day ATM/ITM Posting File upload to core processor
Adhere to the BSA Policy and all other Bank Policies
Other duties and responsibilities as may be assigned by supervisor
Qualification
Required
High school diploma or GED required
Knowledge of Micro Soft solutions (excel and word) required
Knowledge of Regulation E and ability to adhere to requirements
Preferred
Associates degree or higher preferred
ATM/ITM Operational experience preferred
Good organizational and interpersonal skills are preferred
Basic knowledge of computers is preferred
Benefits
Medical
Dental
Vision
Basic life/AD&D insurance
Prescription drug benefits
Long term disability
Salary continuance (short-term disability)
Paid holidays
Paid vacation and sick leave
Tuition reimbursement program
401k
Section 125 cafeteria plan
Opportunity to earn FGB stock grants
Company
First Guaranty Bank
First Guaranty Bank is a community oriented savings bank.
Founded in 1934
201-500 employees
Funding
Current Stage
Public CompanyTotal Funding
unknown2015-11-12IPO
Leadership Team
Coby Pennington, CISSP, CCSP
Chief Information Security Officer
Desiree Simmons, CFMP
Chief Administrative Officer
Recent News
MarketScreener
2025-08-25
2025-02-26
2023-11-08
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