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Harris County · 1 day ago

Client Service Specialist - Refugee Program

Houston, TX

Full-time

Onsite

Entry Level

1+ years exp

Harris County Public Health is dedicated to improving health outcomes for the community through a network of public health professionals. The Client Service Specialist supports patient care services in the Refugee Clinic by managing administrative tasks such as client reception, scheduling, and maintaining medical records.

Government Administration

H1B Sponsor Likely

Responsibilities

Receives clients upon arrival, completes registration, verifies eligibility and documents insurance coverage

Schedules and confirms appointments in the electronic medical record system

Answers and manages incoming phone calls by routing clients appropriately and providing service information

Prepares medical records for document imaging and scanning in accordance with HCPH Health Information medical record protocols

Receives and monitors interpreter and taxi providers at the clinic

Provides translation for clinical staff when needed

Performs data entry and electronic data processing by using the program Electronic Medical Record (EMR), Microsoft Excel, and any other related software

Conducts home visits when necessary to retrieve medical records, obtain consents and/or collect specimens

Other duties as assigned

Qualification

MS Office SuiteElectronic Medical Record (EMR)BilingualCommunicationTeamworkConfidentiality

Required

High school Diploma or GED

At least one (1) year experience performing administrative office duties in a health care setting

Proficient in MS Office Suite (Word, Excel, PowerPoint, Outlook)

Understands ethics and public good; is concerned with public trust

Demonstrates respect for the opinions and beliefs of others

Excellent communication skills (verbal & written)

Ability to establish and maintain effective working relationships and foster teamwork in a diverse environment

Ability to maintain confidentiality when dealing with sensitive information

Ability to work well with public and staff members

Understands the organizational mission

Demonstrates a sense of responsibility for the success of the group

Ability to adapt to change

Treats others with courtesy, sensitivity, and respect

Behaves in an honest, fair, and ethical manner

Assesses and recognizes own strengths and weaknesses

Uses sound judgment

Self-motivated

Organizes and maintains work environment to allow for maximum productivity

Communicates clearly and effectively, both orally and in writing

Preferred

Completion of a community college or business/technical school Medical Assistant program

Bilingual (English/Spanish/Arabic/ or other language)

Company

Harris County

Harris County focuses on transportation, public health, housing, justice and safety, the environment, and other issues.

Founded in 1836

Houston, Texas, USA

10001+ employees

https://www.harriscountytx.gov/

H1B Sponsorship

Harris County has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (1)

2024 (2)

2022 (2)