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PwC · 5 hours ago

US Tech - Senior Technologist (Flex - travel required)

TX-Dallas

Full-time

Onsite

Mid, Senior Level

$36K/yr - $109K/yr

1+ years exp

PwC is a leading professional services firm, and they are seeking a Senior Technologist to enhance user experiences and resolve technology issues. This role involves providing essential support, addressing technology problems proactively, and equipping users with the necessary tools for success.

AccountingBusiness DevelopmentConsultingFinanceFinancial ServicesTax Consulting

No H1B

Responsibilities

Address technology issues with a proactive approach

Equip users with necessary tools for success

Organize and prioritize tasks effectively

Work with team members to improve processes

Adapt to changing needs in a dynamic environment

Qualification

Technical troubleshootingData analysisPC imagingDeploymentTechnical documentationCustomer support technologyProcess improvementContinuous learningCommunication skills

Required

High School Diploma

At least 1 year of experience

Preferred

Bachelor's Degree preferred

Demonstrating advanced technical troubleshooting skills

Performing printer toner changes

Teaching end users of all skill levels technology and sharing tech hacks

Enabling end users to have successful meetings by testing technology in advance and assisting when issues arise

Analyzing data to detect patterns in tech support issues

Imaging and deploying PCs and technology peripherals to end users in the office and remotely

Identifying and delivering continuous process improvements for positive end user experience through process simplification, automation and issue elimination

Maintaining technical documentation with accuracy

Displaying interest in innovation and continuous learning

Grasping new technologies and sharing knowledge

Performing research on customer support technology and standard practices using available tools and methodologies