Publicis Media · 3 days ago
Manager, Client Management
United States
Full-time
Remote
Mid, Senior Level
$90K/yr - $105K/yr
5+ years expPublicis Media is seeking an experienced Manager, Client Management to act as the primary point of contact for campaign execution. This role involves driving the success of campaigns, collaborating with sales and operations teams, and ensuring client satisfaction throughout the campaign lifecycle.
Marketing & Advertising
Responsibilities
Driving the overall success of campaigns ranging in budget and complexity for clients across beauty, QSR, auto, CPG, finance, gaming, hospitality, and more by collaborating closely with the operations and sales teams
Partnering with sales to understand client objectives, strategies, and goals; providing guidance on best practices based on platform and vertical and anticipating client needs
Navigating challenges within the execution process with ease; proving thoughtful solutions for roadblocks encountered on any given project
Building new materials for the use of the account management department and beyond; improving processes for more seamless execution of campaigns
Preparing reports and analyzing ad performance relative to campaign objectives; providing optimization recommendations
Staying on top of the workflow and completion of tasks in our project management platform
Organizing timelines, creative concepts and paid media strategies for campaigns ranging anywhere from a one day to a one year flight
Maintaining in-depth knowledge of ad products and relevant specs, guidelines, and business rules; manage asset delivery timelines
Educating sales and clients on Influential’s core offerings, current industry trends and technologies
Developing and fostering strong relationships with clients
Managing the monthly billing reconciliation process with finance
Mentoring junior team members and sharing learnings across the Account Management discipline
Qualification
Required
Strong decision-making, organizational, planning, and problem-solving skills with a proven ability to identify and prioritize critical issues
Ability to see the campaign execution process on a micro and macro level
5 - 7+ years of experience working in a digital or advertising environment required
Strong organizational skills with the ability to handle multiple clients and priorities with discretion
Excellent written and verbal communication skills including the ability to interact professionally with external and internal clients
Comfortable working in a startup environment, creating organization and processes where none may already exist
Knowledgeable of all major social platforms (Instagram, Facebook, Pinterest, TikTok, YouTube)
Up to date on the latest trends and innovations in the social realm
Bachelor's degree or equivalent experience
Passion for social media
Preferred
Experience at an agency, marketing-tech or media start-up
Background in influencer marketing
Benefits
Medical coverage
Dental
Vision
Disability
401K
Parental and family care leave
Family forming assistance
Tuition reimbursement
Flexible time off
Company
Publicis Media
Publicis Media harnesses the power of modern media through leading agency brands Dysrupt, Infinite Roar, Publicis Collective, Publicis Health Media, Spark Foundry, Starcom and Zenith, as well as global accelerator PMX; immersive experience group PMCI (inclusive of Picture Motion and RDL Worldwide); and access to integrated platform-based technologies and offerings from CJ, Epsilon and Influential.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Talia Raviv
Global CEO PMX
Chris Boothe
Chief Operating Officer
Company data provided by crunchbase