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Hussmann · 8 hours ago

Service Technician - Master

Knoxville, TN

Full-time

Onsite

Senior Level

7+ years exp

Hussmann Corporation is a global leader in commercial refrigeration equipment, and they are seeking a Service Technician - Master to maintain, diagnose, and repair HVAC/R systems in supermarkets and convenience stores. The role involves performing routine maintenance, troubleshooting complex service calls, and mentoring other technicians in HVAC/R processes.

Food and BeverageManufacturing

Responsibilities

Responsible for performing prescribed, routing maintenance procedures on supermarket refrigeration system and self-contained temperature-controlled merchandisers

Responsible for partnering with other technicians for start-up of new refrigeration equipment

Understands how workplace efficiencies directly relate to company profitability and is knowledgeable and able to resolve customer warranty issues rapidly and accurately

Serve as a mentor to other technicians and able to teach classes on HVAC/R processes, diagnostics, parts, etc

Able to match customer needs with potential sales opportunities and assists service management team in providing material and labor estimates as necessary to bid service and repair jobs

Responsible for completing necessary documents (work tickets and timesheets) and electronic communication in a thorough, accurate, professional and timely manner

Manage truck inventory. Order, receive, bill out and maintain parts responsibly with a minimum of waste. Manage assigned vehicle within all company guidelines. Maintain a clean vehicle and perform required maintenance on time

Demonstrates working knowledge of all advanced electrical and mechanical repairs, HVAC maintenance and repairs, EMS programming, operation, and troubleshooting, advanced wiring diagrams, and complex schematic diagrams to meet the customer needs

Troubleshoot and repair equipment on more complex service calls

Demonstrate a working knowledge of compressor operating parameters, oil differential pressure valves and oil level controls

Demonstrate understanding of low/high pressure oil systems, split condensing/low ambient controls, refrigerated equipment startup, EMS controls, CO2 refrigeration, new retail store refrigeration startup, air flow characteristics and testing, motor VFD’s, and advanced wiring diagrams

Perform system refrigerant and oil conversions

Additional duties as assigned

Qualification

HVAC/R systemsEPA 608 Universal CertificationElectrical repairsMechanical aptitudeCommercial refrigerationLeadershipCommunication skillsDecision-making

Required

High School Diploma/GED

10 years in the field or 7 years with Certification from a Technical School for external candidates

7 years of experience with completion of OJT & Skills Assessment for internal candidates

Valid Driver's License and maintain a safe driving record in accordance with the Fleet Policy

Physically able to walk distances, bench and crouch, climb ladders, work at high elevations and lift/carry objects up to fifty pounds, repetitively and for an extended period

Excellent verbal and written communication skills

Detail oriented and highly motivated

Strong mechanical aptitude to include knowledge of basic maintenance tasks and use of hand tools

Able to work nights and/or weekends as required

EPA 608 Universal Certification

Superior decision-making ability and paperwork skills

Able to correctly teach all the previously listed items