Hyperion Materials & Technologies · 14 hours ago
IT Solution Manager, Commercial Applications
Dublin, OH
Full-time
Onsite
Senior Level
7+ years expHyperion Materials & Technologies is seeking an IT Solution Manager for their Commercial Applications. This role is responsible for the strategy, delivery, and ongoing optimization of IT solutions that support various commercial functions, acting as a bridge between business stakeholders and IT to ensure applications align with business objectives and deliver measurable value.
Advanced MaterialsIndustrial ManufacturingManufacturing
Responsibilities
Own the end-to-end lifecycle of commercial applications including but not limited to CRM:MS Dynamics 365, e-Commerce: Adobe Commerce Cloud, Website/CMS: Optimizely
Define and maintain solution roadmaps aligned with business and IT strategy
Evaluate and recommend new technologies and enhancements to improve commercial effectiveness and revenue growth
Ensure applications meet performance, security, compliance, and availability standards
Act as a trusted advisor to Sales, Marketing, and Commercial/RevOps leadership
Translate business requirements into functional and technical solution designs
Facilitate workshops to elicit detailed requirements, prioritize initiatives, and align stakeholders
Lead solution design, configuration, integration, testing, and deployment
Collaborate with business leaders to prioritize demand and manage expectations
Manage relationships with software vendors, system integrators, internal IT teams and managed service providers
Collaborate with other IT delivery teams to ensure overall IT landscape is stable and scalable
Ensure projects are delivered on time, within scope, acceptance criteria are met, and on budget
Work with key stakeholders to address high-priority questions and deliverables
Oversee day-to-day performance, availability, and support of commercial applications
Lead and govern application development activities, including enhancements, integrations, and new solutions
Oversee internal and external development teams using Agile, DevOps, or hybrid delivery models
Review solution architecture, code quality, and design decisions to ensure best practices
Troubleshoot issues and coordinate with internal IT and external vendors for timely resolution
Drive root cause analysis and continuous improvement for application issues
Manage application upgrades, patches, and technical debt reduction
Manage system integrations between commercial systems and ERP, data platforms, and finance systems
Ensure data quality, security, compliance, and system scalability
Serve as the primary administrator for commercial applications, managing user access, roles, permissions, and configurations
Establish standards for solution design, documentation, and change management
Ensure solutions comply with enterprise architecture standards, cybersecurity policies, and regulatory requirements
Support audits, compliance requirements, risk assessments & mitigation, and disaster recovery planning
Enforce documentation, change control, and release management standards
Monitor KPIs and user adoption; drive continuous improvement initiatives
Manage application budgets, licensing costs, and vendor contracts
Support build vs. buy decisions and cost optimization initiatives
Forecast resource needs and support capacity planning
Qualification
Required
Bachelor's degree in Information Systems, Computer Science, Business, or related field
7–10+ years of IT or enterprise application experience
7+ years of hands-on or leadership experience with Microsoft Dynamics 365 CRM
Experience with e-commerce and content management solutions
10+ years of experience in conceptualizing, designing, and implementing large-scale IT solutions
Experience influencing decisions across cross-functional stakeholders
Change management experience and ability to drive adoption of tools/solutions
Leadership and/or oversight of architects & developers designing individual components of a solution
Proven success in requirements elicitation & comprehension to deliver the right technical solutions
Experience in B2B, manufacturing, or enterprise commercial environments
Knowledge of Lead-to-Cash and Customer Service processes
Agile / Scrum / ITIL experience
Process driven mindset & focus
Facilitation & communication skills to work across all levels in the organization
Ability to define problems, collect data, establish facts, and draw valid conclusions
Work well with peers, and superiors in all departments as well as external contacts
Microsoft Dynamics 365 or Power Platform certifications
Strong knowledge of: Dynamics 365 Sales & Customer Service
Power Platform (Power Automate, Power Apps, Power BI)
Dataverse and security model
Experience managing system integrations and vendors
Strong knowledge and understanding of Azure services and integration tools
Deep technical experience in integrations (ERP and data platforms)
Travel - 15% travel required
Company
Hyperion Materials & Technologies
Hyperion Materials & Technologies is a global, full-line provider of innovative cemented carbide, diamond and cubic boron nitride solutions.
1001-5000 employees
H1B Sponsorship
Hyperion Materials & Technologies has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (1)
2022 (1)
Funding
Current Stage
Late StageTotal Funding
unknown2018-07-02Acquired
Leadership Team
Ronald Voigt
CEO
Recent News
EIN Presswire
2025-11-07
Hyperion Materials & Technologies Co. Ltd
2025-09-19
2024-12-17
Company data provided by crunchbase