Help at Home · 1 week ago
Staffing Coordinator Bilingual Spanish Speaking
Brooklyn, NY
Full-time
Onsite
Entry Level
$23/hr - $25/hr
2+ years expHelp at Home is the nation’s leading provider of high-quality home care services, and they are seeking a passionate Staffing Coordinator who can contribute to meaningful work in the New York communities. This role involves coordinating and assigning Home Health Aides and Personal Care Aides to patient cases, managing schedules, and ensuring excellent customer service.
Health CareHome Health CareHospitalNursing and Residential CareTherapeutics
Responsibilities
Coordinate and assign Home Health Aides (HHAs) and Personal Care Aides (PCAs) to patient cases
Document all notes and updates in HHA Exchange, verify staff attendance, and maintain accurate schedules
Provide supervision and direction to HHA/PCA personnel, complete administrative supervision, and document relevant information
Accurately submit timesheets in HHA Exchange for payroll processing and assist in scheduling in-service training for HHAs/PCAs
Conduct daily calls to patients, ensuring excellent customer service and timely reporting of incidents to supervisors
Perform additional tasks as needed to support the team and organization
Qualification
Required
Excellent organizational skills: ability to multitask and manage multiple responsibilities
Strong problem-solving skills
Excellent verbal communication skills, primarily on the telephone
Mature demeanor needed for directing others on cases
Proficient with Microsoft Office Suite, especially Excel
Familiarity with HHA Exchange software, strong time management, ability to prioritize multiple tasks, and maintain professionalism under pressure
High school diploma or GED
Minimum two (2) years of previous experience
Previous experience with working with the elderly and/or disabled or must display a compassionate attitude for that constituent
Ability to communicate effectively and clearly with others to exchange information
Regular travel on a daily or weekly basis required, even in inclement weather
Preferred
At least 1 year of experience as a home care coordinator
Bilingual Spanish skills
Benefits
Comprehensive medical, dental, and vision coverage
401(k) retirement plan
Paid time off and holidays
Employee assistance programs and wellness initiatives
Flexible options to support a balanced life
Company
Help at Home
Help At Home provides viable alternative to living in a nursing home or long-term care facility.
10001+ employees
Funding
Current Stage
Late StageTotal Funding
unknown2015-08-25Acquired
Leadership Team
Chris Hocevar
Chief Executive Officer
Ray Smithberger
Chief Operating Officer
Recent News
2025-12-11
Behavioral Health Business
2025-12-06
2025-11-19
Company data provided by crunchbase