State Law Firm · 3 days ago
Personal Injury Pre-Litigation Supervisor
Los Angeles, CA
Full-time
Onsite
Mid, Senior Level
3+ years expState Law Firm is seeking a Personal Injury Pre-Litigation Supervisor to oversee the team managing cases from intake through settlement negotiations. This role involves providing leadership, mentorship, and ensuring exceptional client service and efficient case progression within the pre-litigation department.
Law Practice
Hiring Manager
Eddie Tehrani, Esq.
Responsibilities
Supervise, train, and mentor pre‑litigation intake specialists, case managers, legal assistants, and support staff
Set performance expectations, monitor KPIs, and conduct regular coaching and evaluations
Develop workflows, assign caseloads, and ensure adequate coverage during peak periods
Foster a positive, accountable, and client‑centered team culture
Oversee the lifecycle of pre‑litigation cases, ensuring timely movement from intake through demand and negotiation
Review case files for completeness, liability analysis, medical documentation, and damages assessment
Provide guidance on case strategy, negotiation readiness, and escalation to litigation when appropriate
Ensure demand packages are accurate, persuasive, and supported by evidence
Support staff in maintaining consistent, empathetic communication with clients
Address escalated client concerns and ensure issues are resolved promptly and professionally
Ensure clients understand the pre‑litigation process, treatment expectations, and case milestones
Oversee the collection and organization of medical records, bills, wage loss documentation, and other evidence
Ensure staff are tracking treatment progress and following up on gaps or delays
Confirm that medical summaries, treatment timelines, and damages calculations are accurate and up‑to‑date
Ensure all case activity complies with state laws, ethical rules, and firm policies
Maintain high standards of documentation, file organization, and communication
Monitor deadlines, statutes of limitations, and required filings to prevent case delays or errors
Generate regular reports on caseloads, productivity, settlement metrics, and team performance
Identify workflow inefficiencies and implement process improvements
Collaborate with firm leadership to refine pre‑litigation procedures and best practices
Qualification
Required
3 – 5 years' experience in personal injury pre‑litigation case management or supervision
Strong understanding of personal injury claims, liability analysis, medical treatment cycles, and damages evaluation
Prior experience in a high‑volume plaintiff‑side practice
Proven leadership skills with experience managing or mentoring staff
Excellent communication and conflict‑resolution abilities
Strong organizational skills and the ability to manage multiple priorities
Experience with case management software and CRM systems
Preferred
Bilingual abilities (Spanish/English) highly valued
Company
State Law Firm
State Law Firm is a professional law corporation with years of experience and extensive knowledge needed to support your personal injury case.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase