Solutions Engineer, Pro Products jobs in United States
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ServiceTitan · 15 hours ago

Solutions Engineer, Pro Products

ServiceTitan is a company that specializes in software solutions for businesses. They are seeking a talented Pro Products Solutions Engineer to assist existing customers in adopting new features through a blend of sales skills and technical expertise, while also collaborating with cross-functional teams to ensure alignment in delivering the best solutions.

CRMInformation TechnologyOperating SystemsSaaSSoftware
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H1B Sponsor Likelynote

Responsibilities

Partner with the Pro Sales team to lead custom product demonstrations based upon business process and workflow of existing customers
Analyze and provide objective feedback for Account Managers if customers are compatible with the recommended product and/or features
Support on any up-selling opportunities to current customers on additional ServiceTitan products to drive increased recurring revenue
Reposition customer objections by providing creative workflow solutions based upon deep knowledge of ServiceTitan’s software and the advantages of our product versus the competition
Create clear documentation and approach for delivery to the implementation team
Maintain and update industry-specific scripts for the internal team to use during demos
Respond to functional and technical elements of RFIs/RFPs
Collaborate with cross-functional teams to share consumer insights
Be the subject matter expert on any product updates and/or releases to address any potential implications for business owners

Qualification

Solutions EngineeringSales SkillsTechnical Software ExpertiseCustomer Business ProcessesProactive Problem SolvingDesire to LearnBackground in TradesBackground in MarketingCommunication Skills

Required

1-2 years of experience in Solutions Engineering and/or relevant experience in Sales, Product, or Engineering
Background in the Trades and/or Marketing a plus
Proven track record of success within or assisting the Sales organization at previous company
Natural ability to think and act proactively to address roadblocks and issues
Strong communication skills to work effectively with a group of people
A desire to constantly learn and apply these learnings in your day-to-day

Benefits

Flextime, recognition, and support for autonomous work
Holistic health and wellness benefits
Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents)
FSA and HSA
401k match
Telehealth options including memberships to One Medical
Support for Titans at all stages of life
Parental leave and support
Up to $20k in fertility services (i.e. IUI and IVF)
Surrogacy, and adoption reimbursement
On demand maternity support through Maven Maternity
Free breast milk shipping through Maven Milk
Pet insurance
Legal advisory services
Financial planning tools

Company

ServiceTitan

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ServiceTitan is a software solution that manages operations for businesses in the home service industry, including scheduling and invoicing.

H1B Sponsorship

ServiceTitan has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (54)
2024 (49)
2023 (45)
2022 (73)
2021 (64)
2020 (29)

Funding

Current Stage
Public Company
Total Funding
$1.46B
Key Investors
Thoma BravoIndex VenturesBattery Ventures
2024-12-12IPO
2022-11-10Series H· $365M
2021-06-30Series G· $200M

Leadership Team

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Ara Mahdessian
Co-Founder and CEO
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Vahe Kuzoyan
President & Co-Founder
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Company data provided by crunchbase