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Sporting Kansas City · 20 hours ago

Parking Team Leader, 2026 Season

Kansas City, KS

Part-time

Onsite

Entry, Mid Level

$18/hr - $18/hr

2+ years exp

Sporting Kansas City is an equal opportunity employer committed to creating an inclusive environment for all associates. The Parking Team Lead is responsible for supervising Parking Associates, managing parking lot operations, and ensuring compliance with company policies while providing excellent guest experiences during events.

Sports

Responsibilities

Responsible for supervision of Parking Associates and enforcing Sporting Park policies and procedures

Provide information, assistance, and direction to guests and associates

Coordinate and oversee Meridian Barrier setup and teardown

Attend pre-game team briefings

Oversee and coordinate event parking setup and supervise changeover from ingress to egress

Coordinate, check-out, and keep track of necessary equipment such as radios, scanners, flags, flashlights, etc

Apply conflict resolution, de-escalation, and mediation techniques to resolve guest and associate disruptions

Notify management of all associate issues to help ensure that an accurate level of corrective action is received

Assist associates to resolve parking lot issues

Control traffic in designated areas as needed

Understand, retain, and adhere to safety protocols and procedures to ensure guest and associate safety in case of an emergency

Monitor all Parking Associates and ensure that all associates comply with proper uniform standards

Document and report all worker’s compensation incidents to management

Engage routinely with Parking Associates throughout the course of each event to provide support and assistance as needed

Confirm all required positions are covered and collaborate with the Parking Captain and other Team Leads as needed to adjust the staffing deployment

Manage expectations and routinely communicate to the Parking Captain and peers

Efficiently report any known accidents, possible threats, hazards, and harassment claims to management

Acknowledge and recognize positive behavior and report to Manager or Coordinator for their awareness and recognition

Maintain high standards of housekeeping and safety policies

Assist management with new hire orientations during preseason and throughout the season

Always represent Sporting Kansas City in a professional manner

Strive to put these words into action

Perform other related tasks as assigned

Qualification

Supervisory experienceCustomer serviceConflict resolutionBasic technology skillsPublic speakingTraffic controlPassion for sportsLeadership skillsOrganizational skillsInterpersonal skillsAttention to detail

Required

Responsible for supervision of Parking Associates and enforcing Sporting Park policies and procedures

Provide information, assistance, and direction to guests and associates

Coordinate and oversee Meridian Barrier setup and teardown

Attend pre-game team briefings

Oversee and coordinate event parking setup and supervise changeover from ingress to egress

Coordinate, check-out, and keep track of necessary equipment such as radios, scanners, flags, flashlights, etc

Apply conflict resolution, de-escalation, and mediation techniques to resolve guest and associate disruptions

Notify management of all associate issues to help ensure that an accurate level of corrective action is received

Assist associates to resolve parking lot issues

Control traffic in designated areas as needed

Understand, retain, and adhere to safety protocols and procedures to ensure guest and associate safety in case of an emergency

Monitor all Parking Associates and ensure that all associates comply with proper uniform standards

Document and report all worker's compensation incidents to management

Engage routinely with Parking Associates throughout the course of each event to provide support and assistance as needed

Confirm all required positions are covered and collaborate with the Parking Captain and other Team Leads as needed to adjust the staffing deployment

Manage expectations and routinely communicate to the Parking Captain and peers

Efficiently report any known accidents, possible threats, hazards, and harassment claims to management

Acknowledge and recognize positive behavior and report to Manager or Coordinator for their awareness and recognition

Maintain high standards of housekeeping and safety policies

Assist management with new hire orientations during preseason and throughout the season

Always represent Sporting Kansas City in a professional manner

Strive to put these words into action

Perform other related tasks as assigned

Strong leadership, organizational, communications and interpersonal skills

Ability to communicate effectively with management, peers, and subordinates

Strong problem-solving skills; able to make decisions in a fast-paced environment

Ability to organize work effectively, conceptualize and prioritize objectives and exercise independent judgment based on an understanding of organizational policies and activities

Friendly, welcoming, and professional appearance and demeanor

Excellent customer service skills and public speaking ability

Effectively lead and supervise a team of Parking Associates and be Experience Obsessed

Passion to ensure positive experiences and ability to turn tragic moments into magic moments

Strong attention to detail and precision

Reliable and dependable

Crowd and traffic control and de-escalation abilities

Passionate about sports, particularly the game of soccer

2+ years of supervisory experience or comparable experience

Basic technology skills, including but not limited to Microsoft Office, Outlook and Connecteam scheduling application

Reliable transportation to and from work

Requires constant periods of walking and/or standing