Client Success Manager (GBS Finance) jobs in United States
cer-icon
Apply on Employer Site
company-logo

Gartner · 3 hours ago

Client Success Manager (GBS Finance)

positionFort Myers, FL
timeFull-time
remoteHybrid
seniorityMid Level
money$70K/yr - $101K/yr
date3+ years exp

Gartner is a leading research and advisory company that guides the leaders who shape the world. The Client Success Manager will ensure that clients receive exceptional value from their Gartner subscription by building strong relationships, facilitating client engagement, and collaborating with internal teams to maximize service delivery.

Business DevelopmentConsultingInformation Technology
check
Growth Opportunities
check
H1B Sponsor Likelynote

Responsibilities

Build, develop and manage relationships with a variety of clients ranging from senior C-levels to more junior client professions across various business functions ensuring they are successful in the utilization of their Gartner subscription, resulting in customer satisfaction, retention, and growth
Introduce Gartner services and capabilities to new clients and communicate value to decision makers
Facilitate client calls, understand client priorities, and recommend a program of action that drives high value and return of investment on their Gartner membership
Collaborate with internal Gartner partners to overcome obstacles and maximize the value Gartner delivers to clients
Conduct regular reviews of client book of business looking into performance and key client engagement metrics

Qualification

Client relationship managementCommunication skillsCollaboration skillsCritical thinkingBachelor's degreePrioritization skillsInfluencing skillsPassion for client success

Required

3+ years relevant professional and/or internship experience
Proven track record of success fueled by a passion for delighting clients
Strong communication, collaboration, prioritization, critical thinking, and influencing skills

Preferred

Bachelor's degree preferred

Benefits

Generous paid time off policy
Charity match program
Medical, Dental & Vision Plans
Parental Leave
Employee Assistance Program (EAP)
401K matching
The opportunity to purchase company stock at a discount

Company

Gartner

twittertwittertwitter
Glassdoor4.1
company-logo
Gartner provides fact-based consulting services, helping clients use and manage IT to enhance business performance.
dateFounded in 1979
location
Stamford, Connecticut, USA
people-size10001+ employees
web-link
http://www.gartner.com

H1B Sponsorship

Gartner has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (51)
2024 (43)
2023 (60)
2022 (66)
2021 (96)
2020 (71)

Funding

Current Stage
Public Company
Total Funding
$800M
2025-11-13Post Ipo Debt· $800M
1993-10-15IPO

Leadership Team

leader-logo
Eugene Hall
CEO
leader-logo
Patrick Stakenas
Vice President, Team Manager - Tech CEO Go To Market - High Tech and Invest Research
linkedin

Recent News

Destination CRM
AI Agents Poised to Reshape Sales, Gartner Says
2026-01-09
Digiday
Inside the brand and agency scramble for first-party data in the AI era
2026-01-09
Morningstar.com
AI is crushing these once-reliable tech stocks. Are investors missing the point?
2025-12-13
Company data provided by crunchbase