Lockton · 3 days ago
Benefits Coordinator - Springfield, MO
Springfield, MO
Full-time
Onsite
New Grad, Entry Level
$21.63/hr - $24.03/hrLockton is a leading benefit communication firm headquartered in Kansas City, providing customized benefit communication and administrative services across the United States. The Benefits Coordinator role involves representing BCInsourcing to Cox Health, serving as a liaison between HR and employees, and administering various benefit services.
Auto InsuranceInsuranceRisk Management
Responsibilities
Represents BCInsourcing as an ambassador to Cox Health by cultivating effective business relationships and maintaining rapport with all case partners and the client’s employees
Serves as a liaison between the client’s Human Resources department, employees, BCInsourcing, and benefit carriers
Develop a detailed understanding and in-depth working knowledge of all employer-sponsored benefit plans and make client recommendations
Provides a variety of benefit services; based on client needs, duties may include (but are not limited to) the administration and support of: qualifying life events, status changes, dependent verification, billing, leaves of absence, benefit enrollments, and applications and varied assistance programs
When applicable, supports and responds to benefits communication inbox and/or contact center while meeting quality assurance standards set by the client and BCInsourcing
Investigate and self-resolve benefit-related concerns, including enrollment, deduction, billing, and claim issues
Responds to employee and carrier inquiries in a timely and accurate manner
Accurately tracks employee services and client support in appropriate systems
Performs all other duties as requested by BCInsourcing
Qualification
Required
High School Diploma/GED equivalent and/or related work experience equivalency
Proven experience operating in Microsoft Excel
Must have previous experience in HR/Benefits to be considered
Proven professional user experience operating in a HRIS payroll/benefit system, or Client Relationship Management (CRM) system
Professional experience demonstrating client service skills while multi-tasking and working with strict deadlines
Demonstrate self-driven outcomes with little supervision
Proven professional experience following a step-by-step process while using deductive reasoning to produce positive outcomes
Preferred
Working knowledge of benefit insurance products, including core and/or voluntary benefit insurance
Working knowledge administering leave of absence, retirement, health and wellness and/or financial wellness
Benefits
Paid training and ongoing professional development
Company-provided equipment
Comprehensive medical, dental, and vision coverage, including a wellness program
Additional voluntary benefit options
100% employer-paid benefits
401(k) retirement plan with company match
Pet insurance
Immediate vacation accrual
Paid holidays, effective upon hire, including:
11 company-observed holidays
2 floating holidays
2 personal days
2 volunteer days
Employee referral bonus program
Company
Lockton
Lockton provides risk management and insurance services.
Founded in 1966
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Mohammad Al Abdul Jabbar
Chief Executive Officer
Scott Bastian
Senior Vice President
Recent News
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