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Mayo Clinic · 1 day ago

Division Chair, Middle Revenue Cycle Operations

Rochester, MN

Full-time

Onsite

Director/Executive

$282K/yr - $423K/yr

12+ years exp

Mayo Clinic is a top-ranked healthcare provider dedicated to patient care and employee development. They are seeking a Division Chair for Middle Revenue Cycle Operations to lead strategic planning and operational improvements, ensuring effective management and collaboration across departments.

BiotechnologyHealth CareHospitalMedicalWellness

No H1B

Responsibilities

Translates Mayo Clinic and Enterprise Revenue Cycle visions into meaningful and effective responses and results

Provides vision and general direction to areas of responsibility and ensures management and staff are trained, developed and delegated authority to carry out responsibilities and objectives for the daily operations

Participates in strategic planning to support organization's strategic direction

Develops strategic and operational plans to carry out the mission of Mayo Clinic and the Enterprise Revenue Cycle

Possesses overall knowledge appropriate to functions being managed with broad knowledge of theories of professional management

Supports and fosters opportunities to improve processes and acts as a catalyst for realizing these improvements

Acts as a facilitator and generator of new ideas and a mediator on difficult issues

Brings awareness of current external environment issues to the Enterprise Revenue Cycle and the Mayo Clinic

Participates in the leadership of the Enterprise Revenue Cycle by chairing and serving on Enterprise-wide projects/groups, task forces, councils and committees

Serves as a liaison between the Enterprise Revenue Cycle and other departments and agencies inside and outside Mayo

Creates a customer service driven division adept at working collaboratively with physicians and administrative colleagues, and across departments and Mayo Clinic

Creates a team oriented work environment including use of virtual management concepts

Develops, coaches, mentors, and encourages staff for future leadership roles for the Enterprise Revenue Cycle and Mayo Clinic

Responsible for retention initiatives

May possess and provide specific expertise unique to the Accounting and Revenue business cycles of Finance

Qualification

Revenue Cycle OperationsHealthcare RegulationsCoding ExpertiseLeadership ExperienceData AnalyticsElectronic Health RecordsCompliance PrinciplesProvider EducationProfessionalismContinuous ImprovementStrategic PlanningOperational ExcellenceCommunication SkillsCollaborationMentorshipTeam LeadershipIntegrity

Required

Bachelor's degree required (business, healthcare administration or related field)

12-15+ years of applicable revenue cycle operations, revenue metrics and analytics and revenue management experience required

Requires knowledge of accounting systems and insurance issues, healthcare industry issues and trends, legal issues in field of expertise, required third party and governmental guidelines, and work processing

12+ years of leadership experience in a multi-facility, integrated health care delivery system or consulting experience preferred

Exhibits strong leadership, integration and execution skills with considerable experience in planning, formulating, and execution strategies with the ability to define program, process, or business objectives and scope

Demonstrating proficiency and expertise to identify, evaluate and articulate operational opportunities, and risks, business needs/gaps, and understand customer/stakeholder interests

Possesses excellent written and verbal communication skills to effectively identify, assess and facilitate improvements and resolution to present advisory, persuasive and authoritative recommendation to all levels

Requires proficiency in Microsoft Office, including Outlook, Word, PowerPoint, and Excel

Exhibits strong, collaborative leadership qualities that can bridge across multiple disciplines

Must be comfortable operating in a collaborative, shared leadership environment

Must possess a personal presence that is characterized by a sense of honesty, integrity and caring with the ability to inspire and motivate others to promote the philosophy, mission, vision, goals and values of Mayo Clinic

Preferred

10-15 years of progressively responsible experience in healthcare revenue cycle operations, with demonstrated leadership oversight of coding, revenue integrity, and outpatient clinical documentation integrity functions

Experience leading large, highly specialized teams within an academic medical center or integrated healthcare system, supporting complex, high-acuity clinical practices

Extensive knowledge of professional and outpatient coding, including CPT®, HCPCS, ICD-10-CM/PCS, E/M guidelines, charge capture methodologies, and documentation standards across medical and surgical specialties

Demonstrated expertise in outpatient clinical documentation integrity, including physician engagement, concurrent documentation review, compliant query practices, and documentation optimization to accurately reflect clinical complexity and patient care

Proven experience developing and leading provider education programs that support documentation accuracy, regulatory compliance, and clinical efficiency, while respecting physician workflows and professional judgment

Strong background in revenue integrity operations, including charge description master (CDM) knowledge, clinical validation, audit preparedness, payer policy interpretation, and continuous monitoring of regulatory changes

Successful track record collaborating with physicians, clinical leadership, compliance, legal, finance, and information technology partners to advance shared goals in quality, integrity, and financial stewardship

Healthcare Financial Management Association (HFMA) Certification

Coding & Health Information Management

Registered Health Information Administrator (RHIA) or Registered Health Information Technician (RHIT)

Certified Professional Coder (CPC)

Certified Coding Specialist (CCS or CCS-P)

Certified Clinical Documentation Integrity Specialist (CCDS)

Certified Documentation Improvement Practitioner (CDIP)

Certified Revenue Integrity Professional (CRIP)

Certified in Healthcare Compliance (CHC) or equivalent

Fellow of the American College of Healthcare Executives (FACHE)

Lean, Six Sigma, or equivalent continuous improvement certification