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BAYADA Home Health Care · 9 hours ago

Client Services Manager

New Castle, DE

Full-time

Onsite

Mid Level

BAYADA Home Health Care is a national provider of home health care services, and they are seeking a Client Services Manager for their Habilitation Office in New Castle, DE. The role involves providing superior stakeholder experiences, maintaining and fostering relationships with clients and community organizations, and managing field staff to ensure quality service delivery.

Health CareMedical

H1B Sponsor Likely

Responsibilities

Provide a superior stakeholder experience

Collaborate with stakeholders to maintain established client base and foster strategic and perpetual growth through outreach and professional networking

Establish and maintain lasting relationships with clients, referral sources, payors and community organizations, fostering active and open communication with professionalism, clarity, and sincerity, including solicitation of feedback and promotion of healthy conflict resolution as needed

Collaborate with team members responsible for recruitment and onboarding of field staff responsible for direct support of clients with proactivity to meet evolving needs of established and prospective clients

Foster positive relationships with team members and address any matters of concern with sensitivity, professionalism, and timeliness

Collaborate with colleagues in managing field staff team supervision and development opportunities in support of the organization's mission and goals

Contribute to sustainability of services through effective and efficient coordination of services and administrative responsibilities, with monitoring of metrics to ensure integrity of service delivery within fiscal management parameters and framework

Maintain field staff files in compliance with all applicable regulatory and organizational requirements and guidelines

Manage multiple tasks and priorities on a daily basis with focus on capacity-building and leadership development to promote and sustain program growth

Qualification

Client relationship managementStakeholder collaborationSupervisory experienceMicrosoft Office proficiencyGoal achievementProfessional growth ambitionCommunication skillsInterpersonal skills

Required

Bachelor's degree is required

Demonstrated record of successfully managing increased responsibility (goal achievement)

Ambition to grow and advance professionally

Proficiency with Microsoft Office and generally required professional computer skills a must

Excellent communication and interpersonal skills

Preferred

Prior health care office and/or direct support experience preferred

Prior supervisory experience preferred

Benefits

Paid holidays

Vacation and sick leave

Vision

Dental and medical health plans

Employer paid life insurance

401k with company match

Direct deposit

Employee assistance program

Company

BAYADA Home Health Care

Glassdoor3.7

BAYADA Home Health Care, one of the largest home health providers with over 325 locations in the U.S. and operations in Germany, India, Irel

Founded in 1975

Pennsauken, New Jersey, USA

10001+ employees

http://www.bayada.com

H1B Sponsorship

BAYADA Home Health Care has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (1)

2024 (1)

2023 (1)

2021 (4)

2020 (2)