DSV - Global Transport and Logistics · 2 days ago
Assistant Credit Controller, Collections Specialist
New Jersey, United States
Full-time
Onsite
Entry, Mid Level
$22/hr - $30/hr
2+ years expDSV North America, a global leader in transport and logistics, is seeking a results-oriented Collections Specialist to join their Accounts Receivable team at the US Headquarters in Iselin, NJ. The role involves managing a multi-million-dollar portfolio, ensuring timely payment of outstanding receivables, and resolving complex payment issues to maintain strong liquidity and positive customer relationships.
Freight ServiceInsuranceLogisticsSupply Chain ManagementTransportationWarehousing
Hiring Manager
Erma Boudreaux
Responsibilities
Manage collection requirements for a multi-million-dollar portfolio of accounts
Effectively communicate with customers (verbal and written) to secure the collection of outstanding accounts receivable
Resolve customer discrepancy claims and nonpayment issues by collaborating with Billing and Sales Administration
Process credit card transactions, refunds, adjustments, and prepare recommendations for write-offs
Provide ongoing customer service, including data submission of invoices, generating statements, and handling special requests
Generate status reports detailing portfolio aging and payments
Prepare required documentation for placing accounts with third-party collections agents
Support the Credit & Collection Management team with special projects and provide coverage for colleagues as needed
Qualification
Required
A minimum of two years' experience in credit and collections
Bachelor's or associate degree, or equivalent post-high school education/training
Demonstrated ability to use Microsoft applications, specifically advanced Excel skills
Strong oral and written communication skills
Ability to handle multiple projects and prioritize tasks effectively
Required to interact professionally with customers and internal departments at all times
Ability to work both independently and collaboratively as part of a team
Preferred
SAP experience is a strong asset
Shipping experience is preferred but not required
Benefits
Medical
Prescription
Dental
Vision
Life insurance
Flexible spending accounts (FSAs)
Health savings accounts (HSAs) (for eligible plans)
Short- and long-term disability coverage
Wellness resources
Employee Assistance Program (EAP) services
Participation in the DSV 401(k) plan, which provides company matching contributions of up to 5%
Various paid time off programs
Paid company holidays
Company
DSV - Global Transport and Logistics
At DSV, we keep supply chains flowing in a world of change.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$6.02B2024-10-04Post Ipo Equity· $5.49B
2024-06-26Post Ipo Debt· $534.02M
2002-06-28IPO
Leadership Team
Irene Hill
Chief Executive Officer
Angie Hornik
Human Resources Business Partner
Recent News
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