Adobe · 1 week ago
Director, Sales Process Owner
San Jose
Full-time
Onsite
Director/Executive
$160K/yr - $326K/yr
10+ years expAdobe is a company focused on changing the world through digital experiences. They are seeking a Director, Sales Process Owner to lead and deliver global Sales process and systems transformation at scale, with a focus on improving seller productivity and customer experience through effective process design and management.
Artificial Intelligence (AI)ConsultingEnterprise SoftwareGraphic DesignImage RecognitionPhoto EditingSaaSSoftwareUX DesignWeb Design
Responsibilities
Own and transform end-to-end Sales processes within a process domain (such as opportunity management & forecasting or renewals and customer base expansion)
Develop a deep understanding of Sales strategy, operating models, seller workflows, and business requirements
Be accountable for process outcomes including seller productivity, speed, data quality, compliance, and customer experience
Design the future-state Sales processes and capabilities aligned to company growth strategy and go-to-market motions
Own and manage the capability roadmap for assigned Sales process areas, inclusive of process, systems, data, and personas
Identify gaps between current state and future state and sequence initiatives to drive meaningful transformation
Balance standardization, scalability, and flexibility across regions, segments, and routes to market
Represent the voice of Sales with IT, Product, and Engineering teams
Translate Sales business needs and future-state designs into clear, prioritized business requirements and success criteria
Partner with IT to deliver capabilities that enable Sales processes through CRM, automation, analytics, and AI
Ensure delivered solutions meet Sales needs and drive adoption and measurable impact
Partner with Sales Leadership to align process transformation priorities to revenue goals
Collaborate with Sales Ops / RevOps, Legal, Finance, Product, and IT to ensure processes are executable, compliant, and scalable
Act as a senior leader and decision-maker when tradeoffs arise between speed, control, and scale
Lead, coach, and develop a team of process architects and business analysts
Set clear goals, accountability, and development plans for the team
Establish consistent standards, methodologies, and ways of working for Sales process design and delivery
Establish and lead governance forums to review roadmap progress, prioritize investments, and manage risk
Define benchmarks and success metrics to evaluate Sales process efficiency and transformation progress
Inspire change management, enablement, and communication to ensure strong adoption by sellers and managers
Qualification
Required
10–12+ years of progressive experience leading Sales process and systems transformation within SaaS companies and/or management consulting
Demonstrated experience delivering multiple, large-scale Sales process transformations, preferably as a management consultant serving SaaS or technology clients, or as a process architect or owner across multiple SaaS companies
Deep expertise in end-to-end SaaS Sales processes and operating models, including enterprise, mid-market, SMB, and partner-led motions
Proven ability to translate ambiguous business problems into clear future-state process designs and executable roadmaps
Strong experience defining business requirements and partnering with IT, Product, and Engineering teams to deliver CRM and Sales technology capabilities
Hands-on expertise with CRM platforms (Salesforce and/or Microsoft Dynamics) and adjacent Sales technologies
Experience influencing and aligning senior Sales leaders and executives without direct authority
Prior people management experience, including leading teams through complex change
Strong executive communication skills, with the ability to represent Sales credibly to technical and non-technical audiences
Preferred
Experience with Microsoft Dynamics CRM
Prior experience at a leading management consulting firm dedicated to Sales, Revenue Operations, or commercial transformation
Experience transitioning from consulting into an internal transformation or process owner role
Experience leading global Sales process standardization across regions
Familiarity with business architecture frameworks, value streams, and capability modeling
Experience using AI, automation, and analytics to transform Sales execution
Lean, Six Sigma, or similar process excellence certification
Bachelor's degree in business, engineering, or a related field, or equivalent experience; MBA preferred
Benefits
Long-term incentives in the form of a new hire equity award
Company
Adobe
Adobe is a software company that provides its users with digital marketing and media solutions.
10001+ employees
H1B Sponsorship
Adobe has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1160)
2024 (1217)
2023 (750)
2022 (878)
2021 (742)
2020 (477)
Funding
Current Stage
Public CompanyTotal Funding
$2.5MKey Investors
Apple
1986-08-20IPO
1984-10-01Series Unknown· $2.5M
Leadership Team
Shantanu Narayen
CEO
Dan Durn
Chief Financial Officer
Recent News
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