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FirstService Residential · 1 day ago

Community Manager

Fort Worth, TX

Full-time

Onsite

Entry, Mid Level

$60K/yr - $70K/yr

1+ years exp

FirstService Residential is a company that provides management services for residential communities. The Community Manager role involves overseeing property operations, collaborating with the Board of Directors, and ensuring high-quality service delivery to residents.

Property ManagementReal Estate

Responsibilities

Attends Board meetings and gives Board guidance when appropriate

Provides specific assistance to Board in financial management, administration, policies and procedures, property infrastructure, organization, litigation processes, property collections, maintenance and mechanical procedures

Reviews quality of services provided to the Association

Communicates with BOD regularly by either weekly personal contact or telephone. Thereby, establishing a personal relationship with the Board

Attends all manager staff meetings

Attends annual budget/election meetings

Conducts property visits regularly and provides Management with recommendations and observations to improve the property

Participates in Corporate committees as assigned

Ensures that the maintenance manual, equipment checklists and books are in place and are current as well as all FirstService Residential approved binders

Obtains and maintains all service, maintenance and access control contracts

Reviews/assists the obtaining and financing of all required insurance coverage

Monitors reserve funds to insure they are being used in accordance with BOD and regulatory requirements

Follows the Company’s corporate policies including but not limited to, recruiting, payroll processes, accounting, and human resources policies

Ensures that all records are kept in good order

Provides a five-star customer service at all times by attending to all calls and messages timely, no later than 24 hour hours

Facilitates committee meetings and acts as liaison to committee members

Prepares budget for presentation to BOD

Acts as intermediary with owner/residents and all other staff to assist in prompt response to questions/problems

Follows safety procedures and maintains a safe work environment

Qualification

Property management experienceFinancial managementCustomer service principlesMechanical operations knowledgeMicrosoft Office proficiencyMulti-tasking abilityInterpersonal skillsVerbal communicationWritten communicationTime management