Vice President, Client Management jobs in United States
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Publicis Media · 11 hours ago

Vice President, Client Management

Publicis Media is a leader in AI social data and conversion technology, partnering with major brands to create impactful influencer marketing campaigns. The VP, Client Management role involves leading a cross-functional team to ensure operational excellence and strong client relationships, driving campaign success in the consumer packaged goods sector.

Marketing & Advertising
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H1B Sponsor Likelynote

Responsibilities

Partnering with Influential discipline leads to ensuring teams have appropriate staffing allocation across capabilities in strategy & analytics, performance media, creator, etc
Partner with SVP, Client Management lead in the profitability for the portfolio
Ensure team is trained on all aspects of Influential ways of working and client management processes
Implement training and development with action plans for each employee on team
Have a client first mindset, see challenges, roadblocks, opportunities and pivots needed to support the day to day work
Partner with SVP, Client Management lead to develop and lead client reviews, QBRs, milestone campaigns in support of excellence
Monitor and track client’s performance objectives for all their existing initiatives to ensure program goals are being met/exceeded
Work with teams to ensure the client develops trust in the portfolio team by overseeing client outputs and communication
Ensure team is managing monthly billing reconciliation process and communicate to SVP, Groupe each month
Stay apprised of industry trends and client verticals

Qualification

Client managementDigital advertising experienceSocial media platforms knowledgeNegotiation skillsOrganizational skillsCuriosityConflict resolutionWritten communicationVerbal communicationAdaptability

Required

10+ years of experience working in a digital or advertising environment required
Excellent engagement and negotiation skills across, client management, expectation management, and conflict resolution
Experience and/or aptitude for working in a startup environment
Exceptional organizational skills with the ability to handle multiple clients and priorities with discretion
Excellent written and verbal communication skills including the ability to interact professionally with external and internal clients
Thrives within a dynamic and evolving environment, competent at generating process and structure as needed to best activate the team
Knowledgeable of all major social platforms including Instagram, Facebook, Pinterest, TikTok, Twitter, YouTube
Insatiable curiosity and drive to learn and stay up to date on the latest trends and innovations in the social, influencer, and commerce space

Benefits

Medical coverage
Dental
Vision
Disability
401K
Parental and family care leave
Family forming assistance
Tuition reimbursement
Flexible time off

Company

Publicis Media

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Publicis Media harnesses the power of modern media through leading agency brands Dysrupt, Infinite Roar, Publicis Collective, Publicis Health Media, Spark Foundry, Starcom and Zenith, as well as global accelerator PMX; immersive experience group PMCI (inclusive of Picture Motion and RDL Worldwide); and access to integrated platform-based technologies and offerings from CJ, Epsilon and Influential.

H1B Sponsorship

Publicis Media has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
2024 (3)
2023 (1)
2022 (1)
2021 (4)
2020 (4)

Funding

Current Stage
Late Stage

Leadership Team

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Talia Raviv
Global CEO PMX
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Chris Boothe
Chief Operating Officer
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Company data provided by crunchbase