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Johanson Technology, Inc. · 19 hours ago

IT Systems Specialist (Temp to Hire)

Camarillo, CA

Full-time

Onsite

Entry, Mid Level

$26/hr - $31/hr

2+ years exp

Johanson Technology Inc. is looking for an IT Systems Specialist, who will be a pivotal member of the IT Team responsible for delivering technical support to end users. This role involves troubleshooting and resolving a wide range of hardware and software issues to support the company's employees and systems.

ComputerCRMInformation TechnologyManufacturing

Diversity & Inclusion

No H1B

U.S. Citizen Only

Responsibilities

Manage Microsoft Entra ID users and groups, Exchange Online mailboxes, and SharePoint site permissions

Assist senior IT administrators with purchases, updates, backups, troubleshooting, and server maintenance

Follow IT documentation and procedures to ensure accurate task completion

Complete daily, weekly, and monthly duties including backup validation and helpdesk ticket resolution

Support IT service rollouts, decommissioning projects, and infrastructure changes

Install, configure, and troubleshoot network devices including printers, VOIP phones, and managed switches

Deploy ethernet cabling from patch panels to wall mounts and networked devices

Configure VPN client software and provide remote user support

Coordinate with HR and department managers on employee onboarding and offboarding processes

Manage helpdesk tickets to completion and escalate issues when necessary

Configure and troubleshoot Android and iOS mobile devices

Setup, configure, and maintain workstations while tracking IT asset inventory

Contribute to IT documentation, inventory, and user training materials using Hudu, Microsoft 365, and Teams

Diagnose and maintain factory machine computers including legacy Windows systems (95, 98, NT, 2000)

Maintain clean and organized work areas

Perform additional duties as assigned

Qualification

Microsoft 365Troubleshooting hardwareNetwork configurationWindows 10IT documentationData backup proceduresScripting languagesIT certificationsVOIP configurationSpanish communication

Required

High School Diploma or GED

At least two (2) years of IT support in an environment that uses Microsoft 365 and includes troubleshooting Outlook, Word, and Excel

At least two (2) years of experience troubleshooting, upgrading, and replacing computer hardware components

At least one (1) year of experience configuring networked devices to be used on a TCP/IP network

At least one (1) year of experience installing, configuring, and troubleshooting Microsoft Windows 10 and 11

Configuring apps and working with advanced settings on smartphone OSes such as iOS and Android

Proficiency in documenting support activities, incident reports, and solutions for future reference

Preferred

An Associate's and/or Bachelor's Degree in Information Technology or a related field

Knowledge of data backup and recovery procedures, including familiarity with backup software, data restoration, and best practices for backing up different types of data

Knowledge of scripting languages such as PowerShell and Python for automating routine IT tasks

Possession of relevant IT certifications such as Microsoft Certified Desktop Support Technician (MCDST), Microsoft 365 Fundamentals (Exam MS-900), and Microsoft Certified: Identity and Access Administrator Associate (Exam SC-300)

Configuring and deploying Avaya VOIP desk phones

Supporting IT equipment in a manufacturing environment

Communicate in Spanish