CBRE · 8 hours ago
Union ICT Service Delivery Technician
Ashburn, VA
Full-time
Onsite
Entry Level
1+ years expCBRE is a global leader in commercial real estate services and investment, and they are seeking a Union ICT Service Delivery Technician to provide essential on-site support for ICT and Engineering services within the Data Center environment. This role is crucial for maintaining the operational integrity and efficiency of critical client environments.
CommercialFinancial ServicesProperty DevelopmentReal Estate
Responsibilities
Receive, review, and complete IT equipment installation, relocation, and decommission requests within specified timeframes and to industry standards
Provide problem-solving support, including server reboots, backups, and visual inspections
Escort third-party engineers and ensure their compliance with site standards
Receive, respond, and assign break and fix tickets within the agreed timeframe or escalate if unresolved
Ensure on-site documentation, including work-related standard operating procedures, are created, reviewed, and updated whenever there is an instruction or process change
Receive, assess, and complete patching and de-patching requests
Develop a good working relationship with all members of staff and client representatives
Provision and fault diagnosis and rectification of network channel connectivity, installation, relocation, and decommissioning of IT equipment, and general engineering maintenance and housekeeping of the critical services
Ensure a safe and healthy working environment while maintaining a professional image
Use existing procedures to solve straightforward problems
Impact through clearly defined duties, and methods and tasks are described in detail
Deliver own output by following defined procedures/processes under close supervision and guidance
Follow basic work routines and standards in the application of work
Qualification
Required
High School Diploma, GED, or trade school diploma with 1-2 years of job-related experience
In lieu of a diploma, a combination of experience and education will be considered
Valid driver's license required
Meet the physical requirements of this role including stooping, standing, walking, climbing stairs/ladders, and the ability to lift/carry heavy loads of 50 lbs. or more
Ability to follow basic work routines and standards in the application of work
Communication skills to exchange straightforward information
Working knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc
Strong organizational skills with an inquisitive mindset
Benefits
Benefits start 1st of the month: Medical, dental vision, PTO, 401k, etc.
Company
CBRE
Operating across every dimension of commercial real estate, CBRE sees more so you can do more.
10001+ employees
H1B Sponsorship
CBRE has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (152)
2024 (206)
2023 (155)
2022 (175)
2021 (168)
2020 (111)
Funding
Current Stage
Public CompanyTotal Funding
$3.8BKey Investors
Athene Capital
2025-11-05Post Ipo Debt· $750M
2025-04-29Post Ipo Debt· $1.1B
2024-02-20Post Ipo Debt· $500M
Leadership Team
Adam Gallistel
Co-CEO and CIO
Andrew Glanzman
Chief Executive Officer of CBRE’s Real Estate Investments
Recent News
The Real Deal
2026-01-07
Business Standard India
2025-12-05
Company data provided by crunchbase