NEOGOV · 1 day ago
Area Consumer Services Manager - Richland Area Office *Internal Applicants Only*
Richland County, SC
Full-time
Onsite
Senior Level
$57K/yr - $70K/yr
5+ years expNEOGOV is seeking an Area Consumer Services Manager for the Richland Area Office. This role is responsible for developing and facilitating local training for staff, coordinating training on consumer services policy, and assisting with service provision for transition students.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Develop and facilitate local training for all staff members to ensure implementation and coordination of the Workforce Innovation and Opportunity Act (WIOA) performance measures
Coordinate training for all staff on a regular basis in the interpretation and implementation of Consumer Services Policy, including the application and eligibility process, vocational assessment, disability management, training and job search/placement assistance to ensure area office success
In coordination with the Area Supervisor, assume responsibility of a vacant caseload
In coordination with your team, assist with providing services, such as training and employment opportunities, for transition students
Serve as a member of the local area management team to assist in the development, implementation, and execution of a strategic plan to meet the needs of the area office and job readiness training center, consumers and businesses
Qualification
Required
Master's degree and attainment of the CSPD state standard for counselors, with a minimum of five years related experience
Four years of vocational rehabilitation experience in consumer service delivery and employer/job placement activities
Preferred
Knowledge of psychological, educational and developmental needs of educationally, socially or psychologically impaired individuals
Knowledge of individual and group counseling techniques
Knowledge of Agency policies and procedures
Ability to establish and maintain effective working relationships
Ability to supervise employees
Ability to present clear and comprehensive oral and written reports
Ability to organize and maintain a caseload as necessary
Ability to communicate effectively
Benefits
Health, Dental, Vision, Long Term Disability, and Life Insurance for Employee, Spouse, and Children
Paid parental leave
Flexible work schedules
15 days annual (vacation) leave per year
15 days sick leave per year
13 paid holidays
State Retirement Plan and Deferred Compensation Programs
Health insurance
Dental, vision, term life insurance, long term disability and flexible spending accounts for health and child care expenses
Retirement plan options
South Carolina Deferred Compensation Program
Tuition assistance; holiday, annual and sick leave; and discounts on purchases, travel and more
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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