PM Operations Supervisor jobs in United States
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Crescent Hotels & Resorts · 3 weeks ago

PM Operations Supervisor

positionOklahoma City, Oklahoma, United States
timeFull-time
remoteOnsite
seniorityMid Level

Crescent Hotels & Resorts is seeking an Operations Supervisor to support day-to-day hotel operations and ensure a seamless guest experience. This role involves supervising teams, managing service delivery, and maintaining operational standards aligned with the Aloft brand.

HospitalityLeisure
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Growth Opportunities

Responsibilities

Supporting staff scheduling
Coaching Talent
Onboarding new team members
Maintaining a positive and engaging work environment
Monitoring guest feedback
Resolving service issues promptly
Driving guest satisfaction through proactive communication and problem-solving
Partnering with department leaders to ensure compliance with safety, security, and brand standards
Assisting with inventory control
Shift oversight
Maintaining smooth daily operations

Qualification

Staff schedulingCoachingOnboardingGuest satisfactionOperational standardsProblem-solvingTeam leadership

Required

Supports the day-to-day hotel operations to ensure a seamless and energetic guest experience aligned with the Aloft brand
Assists in supervising front-of-house and back-of-house teams
Ensures service delivery, cleanliness, and operational standards meet Marriott brand expectations
Supports staff scheduling
Coaches Talent
Onboards new team members
Maintains a positive and engaging work environment
Monitors guest feedback and resolves service issues promptly
Helps drive guest satisfaction through proactive communication and problem-solving
Partners with department leaders to ensure compliance with safety, security, and brand standards
Ensures room cleanliness, public-area upkeep, and basic maintenance follow-through
Assists with inventory control
Oversees shifts
Maintains smooth daily operations
Is hands-on, guest-focused, and able to lead by example
Helps foster Aloft's vibrant service culture
Contributes to overall property performance and team success

Company

Crescent Hotels & Resorts

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This is the guiding principle that drives every aspect of hotel operations through Crescent Hotels & Resorts.
dateFounded in 2001
location
Fairfax, Virginia, USA
people-size5001-10000 employees
web-link
http://www.chrco.com

Funding

Current Stage
Late Stage

Leadership Team

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Mike Metcalf
Chief Operating Officer
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Dawn Gallagher
Chief Commercial Officer
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Recent News

PR Newswire
Crescent Hotels & Resorts Welcomes Renaissance Columbus Downtown Hotel to Portfolio
2026-01-14
PR Newswire
Crescent Hotels & Resorts Assumes Management of The Westin Great Southern Columbus
2025-11-04
PR Newswire
Grand Bay Hotel San Francisco Announces Affiliation with Marriott
2025-10-28
Company data provided by crunchbase