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General Dynamics Information Technology · 1 hour ago

Network Administrator Associate

USA GU Yigo

Full-time

Onsite

Entry Level

$70K/yr - $94K/yr

1+ years exp

General Dynamics Information Technology is seeking a Network Administrator Associate to support their Base Infrastructure Modernization contract at Andersen Air Force Base in Guam. The role involves managing and maintaining site network devices, troubleshooting performance issues, and ensuring network system availability and security.

Artificial Intelligence (AI)Cloud ComputingConsultingCyber SecurityInformation Technology

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Manages the functionality and efficiency of computer networks (LAN/WAN). Monitors data traffic/network performance and controls network resource performance to ensure high-quality transmission. Troubleshoots and resolves problems

Collaborates directly with GDIT team leads and AF client on planning and procedures

Ability to operate under supervision

Execute day-to-day management and operations of systems and networks

Manage COTS & GOTS products to collect, display and remediate a variety of automated system security and system operations/performance functions and metrics

Follow Operations and Maintenance (O&M) checklists to maintain the service (daily, weekly, monthly, yearly O&M checklists); build Tactics, Techniques and Processes (TTPs) and Standard Operating Processes (SOPs) associated with service checklists

Operate monitoring tools/capabilities with the enterprise security information and event management (SIEM) and create/tailor complex event alarms/rules and summary reports

Assist in analyzing technical risk, upon request, of emerging cybersecurity tools and processes

Work as part of a security incident response team as needed

Maintains network to meet Enterprise Service Availability and Service Level Agreement requirements

Utilizes IT Service Management (ITSM) Principles to identify, categorize, prioritize, escalate, troubleshoot, and resolve incidents

Maintains network security and ensures compliance with security policies and procedures

Participates in the development and implementation of network-related procedures and standards

Interfaces with vendors to ensure appropriate resolution during network outages or periods of reduced performance

Assists with the development of third-party monitoring actions and procedures for network infrastructure

Participates in network software upgrades, moderations tasks and installs

Works after-hours and weekends during maintenance windows on-site as needed

Qualification

Network InfrastructuresNetwork MonitoringNetwork SoftwareIncident ManagementSTIG PatchingTechnical TrainingITIL V3/4DoD 8570 IAT II

Required

Active Secret Security Clearance Level

Current DoD 8570 IAT level II/8140 equivalent (CompTIA Security+ CE or similar)

Technical Training, Certification(s) or Degree

1+ years of related experience

Experience working directly with hardware vendors involved in the incident resolution process

Provides Tier II support for problem identification, diagnosis, and resolution of problems

Supports the timely escalation and communication of status to external and internal customers

Experience with various software systems and architectures, communications protocols: and network hardware devices

Experience with STIG patching, compliance, and other security activities

NOC/SOC operations background – you've been in the trenches and know what works

Incident management expertise with a track record of managing complex, multi-team responses

Ability to work efficiently in a fast-paced environment and multi-task while still ensuring high quality of work

Preferred

ITIL V3/4 Foundation or higher

DOD 8140 (CASP+, CCNA Security, CCNP Security, CCSP, GCED, GCIA, GCLD, CISA, CISSP, GSLC), aka SecurityX

Benefits

401K with company match

Comprehensive health and wellness packages

Internal mobility team dedicated to helping you own your career

Professional growth opportunities including paid education and certifications

Rest and recharge with paid vacation and holidays

Company

General Dynamics Information Technology

Glassdoor3.9

General Dynamics Information Technology is an IT consulting company that specializes in cyber security, AI, and quantum computing. It is a sub-organization of General Dynamics.

Founded in 1999

Falls Church, Virginia, USA

10001+ employees