TTEC · 3 days ago
Executive Director, Cyber Defense Leader
Englewood, CO
Full-time
Hybrid
Director/Executive
$180K/yr - $200K/yr
10+ years expTTEC is an award-winning company known for its exceptional employee experience, and they are seeking an Executive Director, Cyber Defense Leader to oversee their Security Operations Center and Cyber Incident Response Team. This role involves managing security monitoring, threat detection, and incident handling while contributing to strategic security decisions and ensuring operational efficiency.
ConsultingInformation TechnologyOpen SourceOutsourcingSoftwareWealth Management
Responsibilities
Direct and manage the 24×7 SOC, ensuring effective staffing, training, and operational efficiency
Oversee security monitoring and response for enterprise and client environments, including US Public Sector and Commercial
Ensure continuous monitoring of cloud infrastructure (AWS, Azure, GCP) and optimize security tools (SIEM, EDR, Email Hygiene, Threat Intelligence)
Define, track, and report on KPIs for threat detection, analysis, and response
Lead the incident lifecycle from triage and containment through eradication, recovery, and post-mortem analysis
Maintain and update incident response procedures based on lessons learned and tabletop exercises
Verify security controls are implemented and functioning as designed
Collaborate with Legal, Operational, and other security teams during investigations
Act as the alternate escalation point for critical security issues, making decisions to ensure business continuity
Represent the CSO in internal and external meetings with business leaders, partners, and regulators
Serve as a decision-maker on the Security Review Board, approving exemptions, architecture designs, and risk acceptance
Assist in developing security strategy, architecture roadmap, and annual budget planning
Qualification
Required
10+ years of progressive technology experience, including 5+ years in a security leadership role
Bachelor's degree in computer science, IT, or related field
Relevant certifications such as CISSP, CISM, GCIH, or advanced GIAC certifications
Exceptional executive presence and communication skills; ability to make critical decisions under pressure
Proven ability to translate complex technical risks into clear, business-focused language for senior leadership
Benefits
An annual incentive program
Medical, dental, and vision
Tax-advantaged healthcare accounts
Financial and income protection benefits
Paid time off (PTO) and wellness time off
Tuition reimbursement and access to thousands of free online courses
Company
TTEC
TTEC is one of the technology and services innovators that provides end-to-end, digital CX solutions.
10001+ employees
H1B Sponsorship
TTEC has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2023 (3)
2022 (4)
2021 (1)
2020 (5)
Funding
Current Stage
Public CompanyTotal Funding
$1.61B2021-11-23Post Ipo Debt· $1.5B
2019-12-06Post Ipo Equity· $110M
1996-08-09IPO
Leadership Team
Kenneth I. Tuchman
Chairman and CEO
Judi Hand
Chief Revenue Officer
Recent News
2025-12-31
Company data provided by crunchbase