National General · 1 day ago
Attorney-Represented Bodily Injury Team Leader - National General
United States
Full-time
Remote
Mid, Senior Level
$68K/yr - $125K/yrNational General is a part of The Allstate Corporation, which offers a variety of insurance products. The Bodily Injury Team Leader will manage a team of attorney-represented injury adjusters, ensuring exceptional claims service and performance while supporting operational initiatives and employee development.
FinanceFinancial ServicesInsurance
No H1B
Responsibilities
Frequently participates in special projects as a subject matter expert
Manages and oversees performance of vendors
Oversees response to highly complex arbitrations contentions
Oversees the negotiation of highly complex claim settlements
Oversees the resolution of highly complex customer conflicts or issues
Analyzes unit reports and supports the achievement of business unit objectives
Defines, analyzes, and tracks department, section, and/or unit measures
Reviews employee work quality and interactions with customers through conducting ride-alongs or sit-alongs and file reviews
Qualification
Required
Candidates must be able to work Pacific time zone hours
Managing a team of attorney-represented injury adjusters
Providing exceptional claims and inquiry service through chat
Managing and motivating ten to fifteen adjuster staff or vendors
Supporting the implementation of operational initiatives
Developing strategies to achieve employee performance levels
Monitoring staffing levels and workloads
Providing coaching and mentoring
Participating in performance reviews
Managing customer conflicts
Assisting with establishing unit goals and objectives
Delivering compassionate service that is fast, fair, and easy
Frequently participating in special projects as a subject matter expert
Managing and overseeing performance of vendors
Overseeing response to highly complex arbitrations contentions
Overseeing the negotiation of highly complex claim settlements
Overseeing the resolution of highly complex customer conflicts or issues
Analyzing unit reports and supporting the achievement of business unit objectives
Defining, analyzing, and tracking department, section, and/or unit measures
Reviewing employee work quality and interactions with customers through conducting ride-alongs or sit-alongs and file reviews
This job has supervisory duties
Company
National General
As part of the Allstate family of companies, National General, an Allstate company, is one of the largest insurers in the United States.
Founded in 1920
5001-10000 employees
Funding
Current Stage
Late StageTotal Funding
$189.99M2020-07-07Acquired
2014-02-21Undisclosed· $189.99M
Leadership Team
Denise Weber
Executive Asst. to CEO
Patrick Macellaro
Chief Financial Officer
Recent News
2025-08-04
Research and Markets
2025-06-26
Company data provided by crunchbase