Apply on Employer Site

Medline · 21 hours ago

Healthcare Customer Service Internship

Dubuque, IA

Internship

Hybrid

Intern

$14.50/hr - $21/hr

Medline is a dynamic workplace with over 36,000 employees worldwide, seeking new talent to support their continued growth. The Healthcare Customer Service Internship offers real-world experience and is designed to equip interns with World Class Customer Service skills while providing insights into Medline’s business operations.

Consumer GoodsHealth CareHospitalityManufacturingMedical

No H1B

Responsibilities

Shadowing experienced customer service professionals and learn World Class Service techniques

Mentoring and networking opportunities with leadership

Assisting hospitals, clinics, and end users with placing, tracking, and maintenance of orders, providing product information, checking inventory status, and more

Responding to routine and some non-routine, more complex customer service inquiries and problems via telephone

Reviewing customer's service needs and referring to other service departments for follow-up as needed

Qualification

Customer ServiceHealthcare Industry KnowledgeMicrosoft Office SuitePlanning SkillsFollow-up SkillsBias Toward ActionOrganizational SkillsCommunication SkillsResults Oriented